White Cross Pharmacy

"White Cross Pharmacy does not deliver a person's medication the day it is supposed to be delivered!! I waited home all day and it's 6p:m still no medication delivery!! I would love to know which delivery driver has my medication and where is it? On January 3, 2024, my PCP called in an antibiotic for me!! Today is January 6, 2024 and I have not received my my antibiotic medication!! Numerous calls were placed to White Cross Pharmacy wanting to know why my medication has not been delivered yet!! There response, it will be delivered today!! This pharmacy is undependable and unreliable!! By White Cross Pharmacy withholding my antibiotic this should be considered elder abuse for neglect!! White Cross Pharmacy will be reported by me to the State of Rhode Island!! Worst pharmacy ever that I have dealt with in the past ten months!!"

"I'm trying the Med-pack for the first time for my husband. Received our first 2 week order about 10 days after I called to sign up. As my prescriptions run low, I will be signing up, too! I am also trying to get MIL & aunt, both with Dementia on schedule with them soon. They offer free delivery & bill our payment method once per month. Certainly better & quicker than filling our own pill trays every week."

"UNPROFESSIONAL!! Delivery driver parked literally half his van on my underground sprinkler system, in my driveway, half on my grass. When I mentioned that to the driver, he was on his phone (speaker), lady on the other end wanted to know "what did she just say to you". Very cocky.......... I was hung up on x2, from their delivery department. Also told I had to go pick up my meds in Providence. FIRED!! I can do better by myself!"

"Overall experience with the pharmacy over the years has been great as well as the drivers very pleasant as for the billing dept. They put your account on hold without notifying me by text or by mail and one person is very rude you can't have a pleasant conversation and asking questions I make a payment and it's not enough they overlook when a big payment is made as I said Pharmcy is great billing department needs an overhaul an ove"

"White Cross has been great with me. Unlike CVS, they will wait until I order something to fill it--CVS used to fill things I took off my list! I had my normal medications delivered last night and a half hour later, another driver for WC was here with medications my PCP just ordered that day!"