James R. Rosencrantz & Sons, Inc 184 South Road, Kensington, NH 03833

"I just took delivery of a a new tractor today. The salesman Jim was great patiently answering all of my questions. Terrific experience thank you."

"They added a winch to my argo. Been blowing a fuse ever since. No response to my emails... also, paid for a tuneup, chains are bone dry and covered in superficial rust... took 5 weeks to get machine back, adding insult to injury. Caveat emptor"

"I am big on supporting local business. But I will never go there again. Girl behind parts desk was rude and looked liked she hated her job and treated me same way. If you don't like your job get a new one. You're in customer service smile and say hello. Also went with starter for lawn mower told me it would be $240.00. Went online found John Deere starter for $40.00."

"I called to check the availability of a part. I was told the Derry location had several in stock. I drove an hour to that location to be told that they did have it in inventory but unable to locate the part. Poorly organized operation. When I asked if I could order it and have them ship it to my house I was told no. I'll take future business to Dover John Deere."

"I recently purchased a new John Deere 1025R Tractor. I bought it with the loader, backhoe, mower, forks & snow blower. I can't say enough about the Rosencrantz staff. Dana Carpenter was extremely professional before the sale and he continues to help answer all the question I've had in regards to the tractor. Brian in service is also awesome. I had a couple of questions on attaching the front snow blower and he has not only answered my questions but he has called back later to be sure all is working well. Before purchasing a tractor we went to several John Deere dealers and most often felt their staff did not have time for us. One dealer in NH, when I asked for a price on a 1025R, scribbled it on a scrap piece of paper, handed it to us and walked away! Needless to say I'm not going back there. My wife and I first met Dana at the Deer field Fair in 2021. We were very impressed with his respect for us and took the time to answer all our questions. We are super impressed with Rosencrantz & Sons, both sales and service. I have recommended them to several folks and will continue to recommend them. We think they are the one and only go to for our tractor needs and service. Peter Helgerson"