The Rug Merchant
About the Business
The Rug Merchant is a home goods store located at 11 Commerce Road in Rockland, Massachusetts, United States. Since 2001, Steve and Hilary have been providing the best quality, service, and selection of carpeting in their greatly expanded showroom, which led them to win Best of Boston Home 2017. The store offers a wide range of products, from hand-knotted area rugs to custom broadloom and stair runners. The knowledgeable design staff is available to assist customers in finding the perfect carpet for their space.
Broadloom carpeting, which can cover an entire room, stairway, or be used as an area rug, comes in a variety of natural and synthetic fibers such as wool, sisal, nylon, and polypropylene. The store offers a large selection of samples for customers to borrow at no charge. Customization options are also available, including different edge binding choices like designer tapestry or leather.
The Rug Merchant has won the loyalty of its customers and recognition from various organizations such as "Best of South Shore", "Wicked Local", and "Angie's List". After an initial consultation with the experienced team, customers can take home samples of their selections before a final choice is made. The store also offers on-site evaluations, measurements, competitive pricing, installation details, and projected schedules for every project.
Most custom cut rugs and runners are fabricated in the store's warehouse, with options for serging or binding in various widths, colors, and materials like cotton, linen, and leather. With their extensive selection and excellent customer service, The Rug Merchant is the go-to destination for all carpeting needs in Rockland, Massachusetts.
Photos
Location & Phone number
11 Commerce Rd # B, Rockland, MA 02370, United States
Hours open
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 8:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM
Sunday:
Closed
Reviews
"Impressive selection of rugs and materials for all of your flooring needs. Great service and installation. Remnants and sale room and not to be missed. Salespeople are very knowledgeable and helpful."
"Ordered wall to wall polypropylene for our sunroom. Steve came to measure and pick up our samples. The one we chose would only have a small pieced area by a pump out. When it was installed the piecing went down a whole long wall. When I spoke with them about he problem I felt no one cared because I never had a return call. If you use them, check the installation carefully and have the person measuring write it down. We’re not happy with this purchase especially since it was very expensive!"
"I dropped off 5 rugs to be cleaned and was told about 10 days. I called today as it has been 12 days and was told she might be be able to clean them this Saturday and have them available for pickup on Monday weather permitting. They are essentially holding my rugs hostage. She was short and inpatient with me. I would not recommend or use this company for rug cleaning again."
"Looking for carpet. I was greeted by a friendly and knowledgeable associate - Gail - she was really helpful. We spent some time looking - choosing and eliminating carpet samples. She coordinated samples nicely with what I liked. I’m going home to see what actually works. Pricing? Didn’t really get into that this time. Nice showroom."
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