Falcon's Financial and Tax Services 435 Wilbur Avenue, Swansea, MA 02777

"I’ve been coming here to do my taxes since 2017. Never had a problem until this year. I’ve always worked with Michael and/or Michael Jr but this year I was scheduled with a different preparer by the name Kyle. When I pay $100 anywhere for any kind of service I expect my documents especially my taxes to be dealt with in a respectable and timely manner in retrospect to my time, money and identity because as far as I’m concerned I was fully prepared with all necessary documents and even when they asked for more documents I went on and drove almost half an hour away to show them a paper I had with me the first time. To which I have to go again. I’m waiting on half of my tax return going into may because of insufficient documents. Without any notice I’m waiting on my taxes and I’ve had no effective communication from the tax preparer never mind a heads up or a warning about my status. This year has been the most frustrating. I’ve never had an issue and it just doesn’t feel right."

"Had my taxes done here, absolutely expensive for no reason. 175$ for one W2. Then they say they would call me when it was time to pick up my return, a month and a half goes by, and no phone call. So I decide to call them and then they're like, oh yes, they're ready to be picked up. The only good thing I can say was that the staff was friendly and helpful, but I won't be returning next year."

"I highly recommend Falcon's Financial, professional staff with excellent communication. Falcon's put's the customer first. Thank You. RL"

"Excellent place with wonderful staff. Joe Buckley is a great person and takes time to do his work in a timely manner and talk family and business. Highly recommend Falcon Financial."