Peter Pan Bus Lines

"Convenient location for restaurants and Steamboat Authority ferries. Clean inside and they had an information person there before 6am on a Friday. Going back later this week."

"They had a bus they promised that will come in the evening and it didn’t so we got stuck where we didn’t want to be.. AND even thought the ticket cost $3 the “reservation fees” while I’m right outside the bus were $5 !!! Almost double the ticket was fees for me to have space on a bus that is almost empty..! And when I bought 2 tickets the driver was right next to me and told me to go on the bus, but then for no reason they printed the tickets in the attached photo, why 4 giant boarding pass papers for an hour bus??? Simply not thinking.. Drivers are nice and that is the only thing good about this company."

"Before the trip even started the bus company lost the reservation, charged $50 to re-issue tickets & then kept telling us we had tickets when the app & website kept saying no reservation on 4 different people's phones. Finally after posting on Facebook how horrible #PeterPanBusLinesHorrible they are, that is when a real person finally contacted us. Was able to get tickets printed at the Peter Pan ticket counter at Boston South Station because none of the tickets would show. We finally start the first leg & get to Hyannis Station, only for that bus to arrive 20 mins late. The driver of another bus was there to call & get us a bus because the original driver never showed up. This is the worst experience with a bus company. No communication, no explanations, will never use this company again. They're the Spirit Airlines of the ground."

"Worst experience ever. Booked the bus from Boston South Station to Hyannis Airport on Sunday August 16th at 7pm. First you could not understand the bus driver, the seat where dirty and very comfortable and the driver needed driving lessons as he was all over the road. We jumped off at the first stop,, never made it to the airport. NEVER AGAIN!!!!!!"

"Very few times to take the bus to Hyannis. And was just told by the driver that my companion and I were in the quiet seat and weren't allowed to talk. Mind you, this is the handicap seat across from the driver, which we have every right to sit in as a blind person, guide dog, and a person with chronic pain. Does that mean Peter Pan might as well tell their disabled passengers that only they have to be quiet despite us whispering to each other. All the while in the middle of the bus everyone else is chatting away. See why they got hit with a suit for not being accessible. Only now they tell blind people to shut up because they are in the "Quiet seat". Just saying I've taken this bus before and never heard of a quiet bus or a quiet seat. I sure didn't buy tickets to any sort of quiet bus, otherwise I would have picked another. Not to mention this is at 9:30am going towards Hyannis on the 5th of July. It's the summer and it's not that early."