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Fisher Bus Inc
161 Johnson Street, Somerset, Massachusetts, United States
About the Fisher Bus Inc
Fisher Bus Inc is a reputable car rental and travel agency located at 161 Johnson Street in Somerset, Massachusetts, United States. With a wide range of vehicles available for rental, including buses and vans, Fisher Bus Inc is the perfect choice for all your transportation needs. Whether you're planning a family vacation, a business trip, or a group outing, their friendly and knowledgeable staff will help you find the perfect vehicle to suit your needs. With competitive rates and top-notch customer service, Fisher Bus Inc is the go-to destination for all your travel needs in Somerset and beyond.
Photos of Fisher Bus Inc
161 Johnson St, Somerset, MA 02726, United States
Opening hours of Fisher Bus Inc
Monday:
07:00 - 16:30
Tuesday:
07:00 - 16:30
Wednesday:
07:00 - 16:30
Thursday:
07:00 - 16:30
Friday:
07:00 - 16:30
Saturday:
09:00 - 12:00
Sunday:
Closed
Reviews of Fisher Bus Inc
"Used fisher bus for transportation for our guests for our wedding day. We were very disappointed with the level of customer service and lack of professionalism we received. We reached out after the wedding to discuss an issue with the busses arriving earlier than scheduled even with the very clear instructions we discussed with their team the week leading up to the wedding. When my MOH approached the bus driver he was unapologetic and even insinuating she was lying about a 4:45 drop off time. My reception didn’t open until 4:45 the earliest so this was not ideal when the busses dropped off guests early. If they could not have accommodated this request I wish they would have said that beforehand as I spoke to them multiple times the week of my wedding. When we reached out to customer service they didn’t seem to care and their GPS time was definitely incorrect bcecause I remeber this moment vividly and I documented the time this all happened to be able to provide them this feedback. I was very disappointed by all this and would recommend another company like rockstar limo who provided my trolley transportation."
"We used Fisher Bus for our wedding in Mattapoisett this past summer and they were truly wonderful and easy to work with throughout the planning process and absolutely delivered with seamless and reliable transportation for us and our guests on the big day! We worked with Beth in the office to coordinate the timing and scheduling of the buses and she was very responsive and organized throughout. Our transportation schedule was somewhat complex in that we had two separate hotels where the buses would be picking up guests, as well as an AirBnB where the bridal party was, all in addition to a separate first look spot than the actual wedding venue. While this might throw some wedding transportation vendors for a loop, the drivers, Darrell and Chris, were unfazed, punctual and professional throughout the entire day. Thank you Fisher!"
"Do NOT hire for your wedding or any special event. The planning phase was smooth which is why I was so shocked and disappointed by the terrible service, lack of professionalism and incorrect vehicles provided. To start, my wedding party, husband and myself were not picked up at the proper place— the driver did not know where she was going or how to park for proper pick up, instead we walked to her in the RAIN. Upon entering the vehicle, it was evident we received the wrong vehicle— too small for the number of passengers (35) with seats for 24. I then had to email the office on the way to my own wedding reception to which they eventually and casually/ barely apologetically responded with: “ I just looked into this and our 35-passenger trolley had mechanical issues. I am sorry that no one from our office reached out to you. I just spoke to my supervisor and we are sending our 27-passenger trolley for the 10:40pm departure to accommodate all your guests. ” A red and green 27 passenger trolley was sent for my pickup contracted for 35 passengers in a WHITE trolley. A second trolley was also sent to “remedy” the solution” in which Fisher took it upon themselves to change the scheduled drop off locations in our contract by separating my wedding party and telling them INCORRECTLY to get on different trolleys. In addition to the incorrect vehicles and separating my wedding party, the drivers were incredibly unprofessional. They couldn’t operate the AC or the radio, they didn’t know where they were going, asking my guests for directions. They couldn’t properly drive the vehicle, missing the keypad to the entrance of the wedding venue, forcing the best man to get out in the rain just to get the trolley through the gates. When we arrived to front entrance, the trolley couldn’t make the turn, again forcing a bridesmaid out in the rain to direct the trolly- a disgrace. As previously mentioned the pickup for the ride home was equally horrific. The night ended with the driver arguing with me, the bride and paying customer, about where the trolly was dropping off. She assured me she would take us where we wanted after rudely telling me “she told people getting on the trolly where it was going” (which was not the schedule anyone was given MONTHS in advance baed on a contract). At the very end, she assured me we were at the hotel where the majority of the people on the trolly were going, including my elderly parents. When we got out, and not before she sped away, we realized she dropped us off at a restaurant with a similar name, NOT outside the hotel. Forcing my elderly parents to walk to their hotel— again, in the rain. I am at a loss for words on how a company could be so unprofessional, unapologetic, and downright incompetent when servicing something as important as someone’s wedding. I will be suggesting our very well known wedding venue remove them as a preferred vendor and hope this review helps another bride avoid the absolute disaster that will result in hiring Fisher Bus."
"We used Fisher Bus Inc. for our wedding, and they were fabulous. We worked with Beth in-office to help set up the contract and the schedule - she was extremely patient with us as we worked through things on our side. Our drivers were Fred and John - they were very friendly and polite throughout our long day. They showed up on time each step of the way, and their buses were clean and ready to go. So appreciative of Fisher helping to ensure our big day ran smoothly - absolutely recommend using them for your wedding or event. Thank you!"
"Fischer was a great company to work with for our wedding day transportation. We worked with Beth and Angel to set up all our rides. They really helped us with our timeline and broke the rides down to the minute, making sure to leave enough buffer time for things like traffic. This was a HUGE help and they brought up things I would not have even thought of. On the day of the wedding, everything ran smoothly and on time thanks to their timeline for us. We rented coaches for our guest shuttle and a trolley for the wedding party. The drivers were great! We really appreciated them. The vehicles were also in great condition. The only thing to note is the trolley does not have AC which I did not think of. We got married during the heatwave so it definitely got hot- but the windows opening helped."
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