K C Carpets
35 Lafayette Square, Haverhill, Massachusetts, United States
About the K C Carpets
K C Carpets is a premier home goods store located at 35 Lafayette Square in Haverhill, Massachusetts. We offer a wide selection of high-quality carpets and rugs to enhance the look and feel of your home. Our store is dedicated to providing top-notch customer service and helping you find the perfect flooring solutions for your space. Whether you are looking for a cozy area rug or durable wall-to-wall carpeting, K C Carpets has you covered. Visit us today to browse our extensive collection and transform your home into a stylish and comfortable sanctuary.
Photos of K C Carpets
35 Lafayette Square, Haverhill, MA 01832, United States
Opening hours of K C Carpets
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 13:00
Sunday:
Day off
Reviews of K C Carpets
"From my perspective the experience was terrible. First I went to their store location with measurements and spoke to the store rep. He asked me if I wanted removal, padding, etc. I was to wait for the owner Shawn to call me with a quote. I called probably 3-4x over the course of 1-2 weeks to get the quote. When I finally got a call back they stated they had a few questions which is why it was taking so long. They asked me the same questions I already answered in the store. This is where I should have looked elsewhere. However, I already chose carpet, Brought measurements, etc and I am frankly busy with life and I have used KC Carpets for EVERY single carpet in both of my houses. Then I waiting another long gap for the quote and one day they call me and ask, can we come Monday? I asked if they could schedule me the following week as I would be on vacation and 100% available to them, he says we call you back. The week before my vacation I call multiple times again to confirm we can get our installation and we decide on Tuesday from 8-10 am. 10:30 and no installers show up, they tell me they are running late and it will be noon. I call at 12:30 and they can't find the carpet and will call me back. I call and text the poor installer and he texts me back the owner will call me in the morning. I have to call the owner mid morning because of course he does not call me. He tells me I said Friday to the installer.... I let him know we need first thing as we were going away and already spent a lot of time waiting for them. He says of course. Guess what, the installer was 2 hours late and I got one reason from the store and another from the installer. Once completed I call in a payment and the price is $115 higher than the original quote. Rep states he'll have the owner call me before they run my card. Guess what, the owner never bothered to call me. Really terrible communication and service. I have been a repeat customer for year and the original owners, Dave and his partner, we fabulous. However, I will never do business with Shawn again. Very sad. I hope this is helpful to others."
"We have used KC a few times for new floors and have been very satisfied. Plus you cannot beat their pricing, sometimes it was half the cost of other vendors we got competitive estimates from. Make sure to check them out."
"KC Carpets did where we work. Jeff did an AMAZING! job by himself. Outstanding people skills, very friendly was a pleasure to have him around would definitely love him around for future project highly recommend."
"I am very happy with the service the quality and cleanliness of the job. Thank you for only taking 2 days after I placed the order to install. My previous quote from HD was 2 month wait list for install."
"The new owner is a nice guy with good prices. Unfortunately the crew he uses to do the floor instillation are not good. They made a lot of mistakes and were complaining throughout the entire job. Thanks for all the cigarette butts! My daughter is still finding them in the yard. Do not use his sub contractors. Hire your own."
-
Northampton Plumbing Supply - Premier Supply Group
168 Industrial Dr #3, Northampton, MA 01060, United States
-
Frank Webb Home
135 Industrial Dr, Northampton, MA 01060, United States
-
Arrow Tile
10 West St #4, West Hatfield, MA 01088, United States
-
Degrees of Comfort
168 Industrial Dr #2, Northampton, MA 01060, United States
-
E J Prescott
28 State Rd, Whately, MA 01093, United States
-
Florence Paint & Decorating Center
4 Depot Ave, Florence, MA 01062, United States
-
Sherwin-Williams Paint Store
312 King St, Northampton, MA 01060, United States
-
Sherwin-Williams Paint Store
458 Russell St Suite 6, Hadley, MA 01035, United States
-
Valley Home Improvement
340 Riverside Dr, Northampton, MA 01062, United States
-
Paradis Remodeling and Building
164 Valley Rd, Southampton, MA 01073, United States
List of businesses, places and services in Massachusetts
β business help π services β phones π opening times βοΈreviews π addresses, locations π· photos