Floor & Decor
80 2nd Avenue, Waltham, Massachusetts 02451
About the Floor & Decor
Floor & Decor is a premier home goods store located at 80 2nd Avenue in Waltham, Massachusetts. Offering a wide selection of high-quality flooring, tiles, and home decor products, Floor & Decor is the perfect destination for homeowners looking to spruce up their living spaces. With a focus on affordability and style, this store is a one-stop shop for all your interior design needs. Whether you're looking to update your floors, add a pop of color with new tiles, or find the perfect accent piece for your home, Floor & Decor has everything you need to create the space of your dreams. Visit us today and let our knowledgeable staff help you bring your vision to life.
Photos of Floor & Decor
80 2nd Ave, Waltham, MA 02451, United States
Opening hours of Floor & Decor
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
10:00 - 18:00
Reviews of Floor & Decor
"Just like Home Depot. Walk in, employees who were standing around disperse and avoid you while you walk around trying to figure out what you're interested in or need. Displayed items may or may not be what you see on the shelves. Spent 45 minutes and no one acknowledged my presence, never mind there to answer questions."
"Grace assisted me with my purchase and she and Eloisa helped me load it into my SUV. I was very grateful because I am having lower back problems lately and I was dreading doing it by myself. It was late and cold, about a hour before closing, but they did it with a smile. Top notch service."
"We have a big remodel underway and have already done 2200ft with luxury laminate from Floor and Decor. We are also doing 2.5 bathrooms from scratch and all the tiles were bought from you. Since I'm quite often buying some materials, I was hooked on the fact that the tile we were buying at ~$5,5 was 40% off at this particular store. Of course I bought the tile again and was ready to return my exact same tile with the old receipt since it had been less than 30 days. I was refused!!! The manager said that his outlet was getting rid of this tile and they didn't want to accept the return. This is unfair because it says on every corner that floor and decor accepts packaged goods back within 90 days. I returned the tile at the old price to another location, just like I wanted. But this particular outlet in Waltham is violating consumer rights. I really like your stores and products, I was very upset by this employee's behavior who known that I'm right and just did what they wanted. I request you to pay attention to this and carry out preventive measures with the employees of this store, in particular with Yamal manager."
"I am a first-time homeowner who is currently renovating my basement. When I comes to selecting tiles, I had no idea what to look for. Luckily, I met Mike, a professional and dedicated employee at the Waltham store. He was attentive to my needs and made customer satisfaction his top priority. Mike was quick to pick up on my questions and concerns, and he was able to provide me with accurate and efficient solutions. He was very knowledgeable about the products, and he helped me find the best options that fit my preferences. He can not only match colors but also styles. Most importantly, he also knows the professional question of how much size a ceramic tile can be cut by a decorator to avoid customers making mistakes when purchasing goods. Not only was Mike professional and knowledgeable, but he was also friendly and patient. He always had a smile on his face and made me feel valued and respected. He patiently answered all of my questions with a gentle and polite attitude, making me feel comfortable and satisfied with his service. Overall, Mike is an outstanding employee at the Waltham store, and his expertise, dedication, and friendly demeanor made my renovation experience a smooth and enjoyable one. I am grateful for his exceptional service and I hope that other customers are as fortunate as I was to receive his help."
"**Edited to add photos of the installed tile! We love it!!** I went to Floor & Decor today at the suggestion of our contractor and highly recommend this store for EXTREMELY helpful staff, and VERY reasonable prices. I had gone to a couple other tile stores in the days prior and had mediocre/negative experiences at those. My contractor told me that what they sell is in-stock which was very appealing (the other stores had estimated 2-3 weeks for delivery which would have delayed our project significantly). When I walked in, several store associates smiled a greeting but they allowed me to walk around on my own to explore (which I appreciated). After walking around a bit, Jeongyeon (Amber) politely approached me to ask if she could assist me with anything. I explained what I was trying to find for our modest bathroom updates and that I hoped to have the tile ASAP since the contractor would be ready within days. Jeongyeon was so patient as we walked through the aisles together, and she made suggestions and shared tips as I relayed my preferences. She took the time to explain ceramic versus porcelain floor tiles (unprompted by me since this is my first project requiring tiles), the challenges of glass tiles, bullnose versus Schluter transitions, etc. She spent time showing me options, took my feedback into consideration, and then continued to explore with me until we found the perfect combination of floor tile, shower wall/floor tiles, and grout. She even realized that a floor tile on clearance might be perfect (I loved it), and there were just enough tiles (with a few extra) for my project! After my selections were finalized, Jeongyeon expertly generated a quote (sent to me and my contractor), then reviewed it with me in detail so that I could make my purchase! One item was out of stock at their location, so she arranged for pickup at another store. Her assistance today was invaluable, and I am grateful that she aided me in making selections (this usually takes me a LONG time), staying well within (below actually) my budget and I am thrilled to see how it looks! Prices were incredibly competitive and the policies are VERY flexible. Returns are allowed for anything unused within 90 days. They sell items per piece so returns are not limited to unopened boxes. They will store your purchase for pickup withing 14 days at no charge. Contractors who register with their rewards program receive free samples so through my contractor, I was able to come home with some tiles to show my husband what I chose! (The contractor will pick up the purchased tile). Caleb (store manager?) was incredibly helpful and courteous in 1) informing me about this option, 2) helping to provide me with samples. Kudos to this Floor & Decor location for their wonderful staff, well-stocked inventory, flexible purchase/return policies and incredibly reasonable prices. I will gladly go there for future projects and suggest you do too! (Check out the combination I chose with Jeongyeon's help!)"
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