Ace Hardware

"Great selection of batteries for remote care locks."

"I like this Ace hardware the employees are very helpful at finding what you need quickly and with decent knowledge in most areas. As with any Ace hardware plenty of items to pick from in almost every facet of life around the house or work."

"Extremely unhelpful in the paint section and never seem to have the Ben Moore base paint I need. Use Hannas Color Center in Pawtucket if you’re looking for expertise and great customer service- worth the drive. I’ve tried this store several times and get the same unhelpful attitude every time."

"I have never had such poor service in a hardware store. Asked the old guy working to find an item that their website said was in store. A total of 4 times I nicely asked him to help. Each time he started helping another person. In between he was on his phone and chatting with another employee. Buy the time they figured out it was out back; both employees started helping another person. This was 10:00 on 10/9/2020. Never been treated so poorly in any hardware store and Ace is usually excellent e everywhere else:"

"Normally a big fan. Not so this afternoon. Went in and watched while the staff actively served other patrons while referring me to a rack and subsequently ignoring me. Normally not an issue but most of the items I needed were shoplifting-locked to the wall. Seriously. Useless. They were displeased when I asked why they were not helpful. “Snippy” would be the way I would describe the response I received from the cashier. I’ve lived in town for almost 20 years so far they have now made the list of 2 of the places with questionable service standards I only add this because I watched 3 patrons come in and be actively helped while I stared at a locked display wall. It’s already priced higher than the competitive locations in Seekonk. I work very hard to shop local and have been willing to pay to keep things local. Yeah. They have to work harder with less. But my problem wasn’t a cost or staffing problem. It’s a training issue. That’s what disappoints me so about posting this review."