Aquapeutics 21 Wilbraham Street, Palmer, MA 01069

"Great service!!! Recently, I encountered a problem with my bathtub - a discontinued Truro/Putnam model that came with my newly purchased home. To make a long story short, the previous owner took it apart, and owner’s manual and many parts ended up missing. Unfortunately, despite contacting several local repair companies and bathtub dealers, none were willing to even consider repairing it. Their sole focus seemed to be pushing their own products, leaving me feeling frustrated and out of options. That's when I decided to contact Aquapeutics directly to make repairs myself (zero experience), and my experience was a complete 180 degree turn. From the moment I contacted them, I felt heard and valued. Brandon, in particular, took the time to understand the problem I was facing. He went above and beyond in several ways: - He sought out and combined crucial parts of both owner's manuals for my vintage tub, a seemingly impossible feat that saved me hours of searching. - He identified the replacement parts I needed, contacted parts department to verify it, and ensured I had everything to complete the repairs successfully. - When I encountered a several moments of confusion during the installation process, Brandon was readily available to offer clear and patient guidance. His support was invaluable and saved me from countless headaches and money. Honestly, the level of service Brandon provided is something I haven't encountered in a very long time. He is a true asset to your company, and his dedication to customer satisfaction is truly commendable. Thanks to his exceptional assistance, I not only managed to repair my existing bathtub but also gained immense confidence in Aquapeutics as a brand."

"Wonderful! We love our message tub and Brandon is terrific! They walked us through all our installation questions and even did a Video chat with our plumber. Very professional and definitely would recommend!"

"Gratitude to the entire team, purchased a Monaco Steam Shower, their service has been excellent post purchase and installation thank you!"

"I can't believe I waited this long to get a steam shower! It's seriously the best addition to my home. I wanted to wait 8 months to leave a review to be sure it hasn't had any issues and so far so good. I live in the northeast so it gets really cold and this past winter it really took the edge off after a long day. It's like having a mini-vacation right in my bathroom. Lol. The steam feels amazing and I've noticed I sleep better after using it. The purchase was totally worth it and I'm really glad we found it locally. Aquapeutics has been great from start to finish."