Gemini Dogs

"This is the only place I've taken my pooch where she is actually excited to be dropped for the day (or for longer). The people working at Gemini are caring and attentive, and I don't worry about my dog because I know she is in good hands. The prices are reasonable, and the opening hours, from 0600-2200 make drop off and pick up easy."

"My service dog in training, Oliver, meet Matt weekly to learn obedience and public access techniques. Oliver is a Sealyham Terrier, a rare, sweet and endangered breed."

"We were coming in from out of state and started working on the plans 3-4 months in advance. We had all the paperwork complete and a scheduled evaluation/tour for our first day in town, but when we arrived in town, they did not have our appt in their schedule. But after several phone calls and reviewing emails, they fit us in the next morning, and our dog was abe to attend daycare for the next 4 days. She loved it and was bathed and groomed during our stay. The hours are great, and they make sure the dogs all get plenty of exercise and play time."

"I had a grooming appt today that I was late for due to traffic crawling on rt495. I dropped my dog off about 35 minutes late. When I got home an hour later I found an email saying the appt had been canceled at 9:10 I had assumed they were going to groom her since they took her when I dropped her off and did not say anything. I tried emailing and phoning starting at 1, but never could reach anyone. Then around 2:30 I emailed again asking on her status. I called again at 3 and reached the groomer. She asked me why didn't you email that I was running late since email was the best way to reach them. I couldn't email since I was driving and that is not safe or legal to do. I did not try calling since my experience is they rarely pick up the phone. No one had called me between 9:10 and 3 to tell me my dog was sitting in a cage. The person at the front desk never told the groomer my dog was there. I was upset on the poor customer service that my dog and I received today and really upset that my dog spent the day in a cage when she did not need to. I have been a customer for at least 3 years, but I wonder if I will ever go back after today's experience."

"I am a severely disabled Vietnam combat veteran, and was recently discharged from the rehabilitation unit of the Veterans Medical Center in Bedford, MA. Since I live alone, the director of the rehab unit contacted 22 Mowhawks about service dog program for disabled veterans. One week after my hospital discharge, they delivered Willow into my arms, and I immediately fell in love with her. The facility and staff of Gemini Dogs is outstanding and I am thrilled to be able to work with them going forward. The facility and staff are amazing. Michelle, one of the trainers came to my home yesterday to help me with the development of my 6 month old Lab, she is to become my partner in life, and was donated by 22 Mowhawks. Although I have been training Willow since she was 6 weeks old; and she is smart and hard working, she has at least 6 months of additional training before she becomes a fully certified service dog."