Pet Estates Inc

"Never have a bat experience."

"Beware there is no such thing as a one day stay with this kennel and no matter what if your pet stays overnigh they will automatically charge you for two days (and it is expensive!) I booked my two dogs and dropped them off between 9-10AM on Wednesday (8/11). I picked them up on Friday (8/19) between 9-10AM. If you count it up this is 9 nights or 9 full days. However I was charged for ten days?!. When I asked Don the owner how this could be he said they bill by "calendar days"?! He confirmed I was charged for Friday despite picking them up during their morning pick-up hours. So I asked him hypothetically if I dropped my dogs off at 9AM today and picked them up at 9AM tomorrow (24 hours!) would I be billed for two days and he said I would because it is "two calendar days". I've used many kennels and NO ONE has ever tried this scam but per Don because it is their policy they feel they can get away with it. At $60 per dog this meant after tax I was overcharged $132. This kennel looks a bit run down and is out of the way so plenty to chose from and avoid this money grab. Also I called immediately after I noticed the overcharge and he took 4 "calendar days" to call me back. AVOID THIS PLACE!"