MiniLuxe Back Bay (31 Newbury) 31 Newbury Street, Boston, MA 02116

"Got pedicures with a friend and was really disappointed. Was wanting something spa like and really just got a foot wash. It was over in ~25 minutes with no frills and was $65/person.... Will not be coming back"

"I really wanted to like this place. I’ve been searching for a good nail place in Boston since moving back in June. I gave it two different shots with two different nail techs hoping it would get better. The second nail tech was very nice and listened to my concerns. I’m the type of girl whose nails don’t grow very fast and can usually rock a gel mani for 4+ weeks before it starts to grow too far out or chip. Both these gel manis didn’t even make it a week. The price, $55, is also so high for what you get. I moved from Newport Beach CA, one of the most expensive places to live, and for $63 would get a gel mani with the full pampering experience (usual nail maintenance, paraffin, mask, 15 min massage). Here the $55 gets you the bare minimum. The nail techs were both nice and the place is cleanish. The manager is moody and not super helpful, always seemed like he had better things to do. Will not be going back."

"This was my second time I went to this Nail salon. The first was in 2019 and the second one on November 4th. I already had a great experience the first time and so I hoped it would be the same happening again and it did. I had an appointment with for me not a familiar technician but I got Nathalya and she was lovely, great and a well known manicurist because she saw my nails and as a flight attendant no matter what products even expensive ones or the cheapest this kind of life takes a toll on like your hands and sleep deprive. She listens to my wishes cause I took a mani/pedi spa and it was a spa even the foot/handmassage for me could took a little bit longer cause it was perfect and I was jet lagged so I could close my eyes for a couple of minutes. The salon is still beautiful and clean and provides lots of colors. When customers left the technician or another colleague would clean up and refill the things that was needed at the desk. Would I come back again? Yes! Cause I had the same experience like the first and my color on my pedi's are still looking good after 12 days."

"I was excited to have my wedding nails done here- it’s so cute and everyone is very professional. Initially my experience was wonderful with the sweetest woman who spent forever on my gel extensions shaping them to perfection. I loved the color and the way they looked- I left a large tip. I had them done Tuesday for a Saturday wedding (up in Vermont) and on Wednesday they started falling off! I was totally blown away as gel extensions are usually bomb proof and require power tools to remove- I was also really bummed out because I was already up in Vermont and it was too far to come for a fix. I tried to have them fixed up there but was told I would just have to glue them myself. By the time my wedding day rolled around all the nails had fallen off my left hand! I called the studio several times and didn’t hear back about what to do- after the wedding I called a few times and left a message with no response. I’m hoping they get this message so they know something is off with the extension glue! Brides beware!! UPDATE: changed review from 1 to 5 stars. Anthony from miniluxe contacted me for a full refund and apologized profusely!! Sounds like the glue was off or some other one time fluke. Will definitely be back here in the future."