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Cozy Nails & Spa
1244 Kempton Street, New Bedford, Massachusetts, United States
About the Cozy Nails & Spa
Cozy Nails & Spa is a luxurious beauty salon, hair care, and spa located at 1244 Kempton Street in New Bedford, Massachusetts. Our dedicated team of professionals is committed to providing top-notch services in a warm and inviting atmosphere. Whether you're looking for a relaxing manicure, rejuvenating facial, or stylish haircut, we have you covered. Come experience the ultimate pampering experience at Cozy Nails & Spa.
Photos of Cozy Nails & Spa
1244 Kempton St, New Bedford, MA 02740, United States
Opening hours of Cozy Nails & Spa
Monday:
09:30 - 19:00
Tuesday:
09:30 - 19:00
Wednesday:
09:30 - 19:00
Thursday:
09:30 - 19:00
Friday:
09:30 - 19:00
Saturday:
09:30 - 18:00
Sunday:
Day off
Reviews of Cozy Nails & Spa
"I typically don't write reviews and I like this nail salon, so I continue to go back. Unfortunately, the last experience I had was a completely different story. I understand some people have bad days as I do myself but this time was an all time low customer experience. This person had never done my nails before and they were rude from the beginning. It's really difficult for me to get there for health reasons. So when I can, it is a special treat for me. My nail tech acted like he had absolutely no time for me and no patience with me. Even simply helping to find the color of my choice, he seemed to be put out. Since I was one of only two customers that morning, I could not understand why his attitude was so completely rude. Here is a direct quote taken from this salon's online info "by owner": "Our priority is to make our clients feel pampered and relaxed while enjoying their experience here at our salon." I particularly enjoy the pampering I receive there like the hand massage but this was overlooked and not at all like the happy customer service I'm used to. Poor customer service is bad enough but my nails are too narrow, not the shape I asked for and he painfully filed my flesh with every nail he filed. Also, my nails are so thick that they look cheap, there is a deep gap between the nails and my cuticles and I can't do even simple things like put a necklace on or take it off. They looked like they needed to be redone before I even left! The whole experience gave me such anxiety that I keep getting anxiety every time I try to write this review. But, here it is and I don't think I will be going back."
"I love Cozy Nails. I have been going here to get my nails done for 5 years. The work they do is amazing. I would recommend to everyone. Clean , relaxing and great nail work !!!!"
"Enjoyed the service! Thank you so much Loan for your friendly and welcoming hospitality. Haven’t gotten my nails done in such a long time and I am not disappointed I can’t wait to show them off, my hands feel so pretty ☺️ I just had to ask to take a before and after picture"
"Great service always happy with my nails. Beautiful designs ❤️"
"Tried this place for the first time. Was able to make an appointment the day of and got one of the most beautiful set of nails I’ve ever had. Highly recommend and will be coming back."
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