Bruegger's Bagels,

360 Granite Avenue, Milton, MA 02186

"Online order is a scam! The place closes at 2pm my husband placed an order at 1:20 I got to the store at 1:50 and the doors was closed already. There was a girl mopping the floor but “she didn’t see me” i had to knock on the glass door for a while for the lady to even look at me. Finally it was 1:58 she opened saying we are “closed.” Overall story she said they never received the order even tho I have the receipt that it was paid and the time. All she said get a refund. I don’t recommend this place at all terrible customer service!"

"Horrible service . I usually come here , I’m from Milton but today ,There was this one worker who was so rude it completely shocked me. I couldn’t even order myself a sandwich I ordered two bagels and she didn’t even let me finish my order. During the first interaction she yelled “NEXT” over and over again in a rude way . Then when I go up to her she rolls her eyes. There was just so much unwanted attitude. I will never be coming here again I’m so disgusted and disappointed."

"Thanksgiving hours posted on the door. We show up two hours before closing to a locked door. But there are people eating inside. Finally, we get the attention of one of those customers who sends over an employee. We're told they "don't have anything" and unless we had ordered ahead, they're not letting anyone else in. Called the store in VFW Parkway to see if it was the same situation over there. Of course it wasn't - got coffee and a half dozen bagels over there no problem. Don't know what happened, but I'm pretty sure this wasn't the right way to handle the situation."

"Ordered the bacon, avocado, and tomato and it was tasty. However in the photo it didn’t really depict that it had a red sauce on it and that was not expected and remotely disappointing. Wife had a smoked salmon salmon bagel and it was amazing. Great service, decent coffee. All in all good spot."

"We have been to this location three times, and all three times, we've gotten ingredients on sandwiches that we specifically asked not to have due to a food allergy. One time was almost understandable, despite the fact that the order is read back to us exactly as ordered, so I'm not really sure how it gets lost in translation... but three times is not understandable. We shouldn't have to check our order before walking out of the store. I would normally never leave a one star review, but I reached out to customer service regarding this well over two weeks ago and have gotten no response."