Lucky Nail Salon 32 Pleasant Street, Northampton, MA 01060

"Buyer beware!! Horrible service, my treatment was interrupted by every phone call and customer that walked in, despite another worker who was just sitting without a client. I asked for the more expensive pedicure which was supposed to be additional massage but received no additional minutes. I asked him not to be so rough but to no avail. When I asked to sit on the pedicure chair for nails to set a bit before walking over to drying station he said no and would fix it. Worst pedicure ever and rudest nail tech!"

"I really enjoy having a manicure and pedicure from this local gemstone. The nail technicians are talented and made me feel comfortable. Looking forward to my next visit."

"I went here about a year ago and had a fine experience but it seems like they’ve changed ownership since then, now the sign outside says Noho Nails. So I came here on my birthday hoping to relax. First thing I noticed was that their polish selection was really limited and all the bottles looked very old. I thought “okay, last time I got gel so maybe I didn’t notice this then.” Pedicure was fine but a bit rough/overly painful, but I figured that was normal because I hadn’t had one in a long time. I realized later that the polish on my toes is super uneven, but otherwise it was fine. There were lots of seemingly regular customers there, so I thought maybe it’s not that bad. The manicure though was a really bad experience. The nail tech cut my cuticles and made me bleed on 4 different fingers. She only acknowledged and put some kind of disinfecting liquid on 2 of them, the other two she just let bleed. I am still in pain a day later. The polish on my fingers is super messy and uneven (see photos). I saw the nail tech add some clear liquid to the polish bottle, not sure if this was water or if that’s industry standard. When I went to the back to sit and let my nails dry, I realized that the place was really unsettlingly unkempt: there were ripped magazines and discarded toe separators under the table, old disposable flip flops and toe separators stuffed into a pocket in the the table, several empty and half empty disposable water bottles stuffed beside their towel warmer, and a trash can near a manicure station that was overflowing. When I removed my toe separators, I realized they had someone else’s polish color on them, meaning they had been used on someone else’s foot before. Obviously I will not be returning."