Magic Nails 1 Inc

"We love going to this place! Everyone on the staff are so friendly. The pedicures are lovely and you can’t beat the prices."

"Tried asking a question. A simple response would have been sufficient. Instead I was met with a women repeatedly asking how many people and when. Organize your phone book and don't respond the way you do so your business can thrive. Be aware you scare people away with your actions. Never returning. Too stressful. Pregnant and hormones are enough right now to deal with."

"Wonderful experience! Everyone was so lovely and Lee did an incredible job on my nails. I’m so happy and I will definitely be back!"

"I have been a loyal client of Magic Nails for many years and I have to say I’m done with them. I walked in today as I usually do- they have two girls ahead of me and told me it would be almost two hours waiting time. Although annoyed I was going to just come back another day. However, when I expressed that I couldn’t come back today the technician made a face that was totally unprofessional and quite honestly childish like, “Oh come on..”! I went to another salon who had two people ahead of me and were able to get me in, in about ten minutes. So rude and unprofessional. People don’t have all day to wait for services. Then to top off with rudeness and being unprofessional making faces. Super disappointed. They have always seemed to be “gossiping” about customers- I am starting to wonder if that is true."

"I had my nails done here for the first time. ANC manicure was done by Jennifer. She was very rough. Jerked my hands. When she used the electric file my nail beds felt like they were burning. I tried being patient however when she filed my nails I was in pain. I asked her to stop filing because my fingers were hurting. I told her she was being rough. She (very loudly) proclaimed that she was not being rough but my nails are just too short. (Before she started filing I had plenty of nail she filed them down leaving no nail.) I told her that my nails have always been short and I’ve been getting them done regularly for many many years. It doesn’t have to hurt. She argued again that she wasn’t being rough. I allowed her to continue to file but I wanted to cry from the pain. I asked her again to please be gentler and she again exclaimed she’s not being rough. Again she said my nails are too short. I told her that she was scraping my cuticles with the file which has nothing to do with the length of my nails. When she added the acetone or alcohol as the final step my fingers and cuticles burned from my cuticles being scraped and my fingertips being so raw from her file. She set me to dry for 5 minutes and attended to another customer. I decided to leave after about two. She yelled at me from the other table that I needed to stay because my nails were not dry yet. I said that I just had to leave and they were dry enough. I needed to leave that place. I was in much pain. That was around 4pm today and now at 8:30pm my fingers still feel raw and tender. Do NOT argue with a customer about the level of pain they are feeling. It is completely inconsiderate and actually inhumane. Needless to say I canceled the pedicure I was going to have and I will never return. I’ve never left a salon in pain in all of the 15 years of having my nails done. I regret not saying more to her but I was near tears."