Dunkin' 464 Massachusetts 28, Yarmouth, MA 02673

"I wish I could give them ZERO stars. Over two years of highly negative reviews about their poor customer service, and not one thing has changed. Way to go, Dunkin. Five simple coffees, and after sitting at the window waiting for ten minutes, EVERY one of our coffees was wrong, as well as the tea. With the order printed and stuck on the side of the cup, there is no reason to get any drink orders wrong. Yet they did. How do you screw up a cup of tea?? Staff were colliding with one another, screaming out orders, and we could hear so many customers at the counter complaining their orders were wrong. Not one person was working together to complete orders correctly and on time. It was like there wasn’t even a manager on shift coordinating things. If there was a manager, he/she should be fired for their inability to run a shift correctly. Every person on shift now should be absolutely ashamed of their own efforts."

"This place was a joke. Roughly 10 or more kids (high schoolers I suppose) working behind the counter but it still took 15 minutes to get two iced coffees. No joke, it’s the most employees I have ever seen in a dunkin, but the service was so slow. One guy was simply hanging over the counter macking it to a lady for the whole time I was there. Like a dunkin run by children. The manager needs to get to work honey."

"Went in today and they forgot about me. I was waiting over 30 minutes to get my food and the line filled and cleared 5 times with everyone being helped except me. They completely messed up. I had to remind them and there was no explanation given or no apology. I will not be returning back to this location. Horrible service. Food is cold now because of this mess. 0 stars."

"Parking is TRASH. Messed up our ENTIRE order. They dont have ears that listen very well. Not a good dunkin, plenty of other options. My mother states it was an awful experience."