Nan Nail 1210 Central Avenue, Albany, NY 12205

"The atmosphere was very nice and welcoming including the staff and customers all chatting. They were able to squeeze me in as a walk-in as I had the day off on a whim and wanted to treat myself. The experience was pleasant and it was only $55 for a gel mani & regular pedi so great value. On the down side the only reason I’m giving 4/5 stars is the simple outcome, my right and left hand lengths and nail shape didn’t exactly match and was quite noticeable. My toes came out well except she didn’t ask what shape I would have liked and I rarely go so I forgot to mention. Naturally my toes are circle shaped and they ended up full on square which I didn’t exactly love the look of. Overall I’d go back if I was in the area."

"I’ve been going here for a while make an appt and always still wait, today i waited 45 min with an appt i asked how much longer- Tina then got upset and told me I was late. Which the other people there confirmed i was not. She told me another half an hour then started telling me i was late. Which again i wasn’t. Never waste your time there or your money."

"I went for pedicure and manicure by booking the appointment. The lady who worked for me is horrible, very impatient. I would have been much happier if she hadn’t talked, whenever I ask something she got impatient as I was new to having powdered manicure, she was making fun of me in her own language by telling to others, I understand this as she was repeating few words that I used. She was also telling others about my whereabouts and my language and that looked very obvious.. Worst customer service.."

"I’ve had my nails done twice with ANC and tips and I’m never coming back. The first time they were just ok but I just thought it was Bc they were busy. They came off no problem. The second time?? It’s been 5 weeks and they’re still on (3 fell off) and it seems like they’ll never come off. They’re overgrown so I had to finally cut them w scissors and file them down. one nail is so loose but stuck to one part of my nail so whenever I hit it, it bleeds and my whole finger is swollen. I just want them to come off at this point- they hurt so bad its like they used superglue or something. Update: the nail glue was stuck to my skin... Probably Bc they rush the process so much. Not cool."

"I made an appointment, i ended up being seen 30 minutes later due to people not showing up on time to their own appointment- I was pushed to be later than expected. Nan was the one who did my nails, she seemed nice but she was busy doing 3 other things while she was doing my gel acrylic fill. (She was answering calls, doing waxes and putting people in for appointments). I know she has a business to own and run but I’m also a customer, who felt as if I was put on the back burner. I’m sitting in your chair, I should be a priority. My nails looked horrible when I walked out, she didn’t ask if the color was the right one when she used it on my nails, she didn’t do any care to my cuticle or dead skin around my nail, the gel wasn’t cleaned up after. The gel polish was under my nails and looks completely unprofessional. I choose a lavender color with confidence and now I regret it. She didn’t check to see if the size of the nails were the same size on each hand, she didn’t even change buffing blocks or filing sticks from what I saw, you can tell it was used by another customer. I’m just at a loss, I keep going place to place in hopes I’ll find a good nail salon and it looks like I’ve given up. This place won’t have my business again."