Dunkin' 751 West Main Street, Barnstable, MA 02601

"They are one of the best dunkin' donuts in this area by far when it comes to customer service the ladies that work over there take their job serious. I go there even though it's a little bit further than the one that's closer to me but it's worth it they make my coffee right and they make it the same everyday"

"Awesome coffee. The crew is great and fast"

"What a frustration. I've been a customer at this store for 5 years, and I've always been treated very well. For the 1st time I had problems right on my birthday. First of all the employee who took my order made me repeat each item at least 5 times, and I even had to remind her at the end to add the muffin I had already ordered 3 times previously. I always order signature mocha latte or iced mocha latte with xxx mocha & whipped cream, EVERY SINGLE TIME. After waiting about 4 minutes, she gave me an iced mocha latte that looked more like a regular iced coffee, I said that was not what I ordered, and the shift manager, Juna, very rudely, was arguing with me telling me HOW I should place my order, and that if I wanted a signature mocha latte I should have asked for one and I insisted on telling her that it was what I had ordered, until after arguing with me that it was not what was on the receipt, she asked the clerk who took my order if I ordered a signature mocha latte and she finally confirmed yes. IT was only then that Juna, without apologizing for her rudeness, went to make my coffee again as I had asked. Maybe if I repeat 20 times and draw the next time, will they get my coffee, right? As shown in photos, I always order the same thing, but JUNA was way more concerned to argue with a long-time customer than get things done right!"

"I hate coming here now because of the God awful sound their doors make! It's so obnoxious it triggers a migraine half the time. They need some WD-40, STAT. Also I feel like the coffee just doesn't taste as good as it used to... the coffee itself. I don't know if they changed how they brew it or if some new people don't know how to make batches of iced coffee correctly or what but it's not for me."

"this is my favorite place to buy coffee, it is always available and there is no 2 hour queue outside. loyal guys who always do quickly and what I want ..."