Panera Bread,

100 Independence Way, Danvers, MA 01923

"I travel for work so I go to a lot of panera locations and I can comfortably say this is the worst. The pump in the charged lemonade is broken so there's a massive clump of fermenting pulp sitting at the bottom of the container (this can be had for $5 for a large cup). The floor in front of the machines is so incredibly sticky I have to MARCH through the store to avoid getting stuck. It may be so sticky because their large lids don't fit the large cup so I'd imagine spills are fairly common! I think I'll be going to Dunkin' while I'm here even though I'm a sip club subscriber."

"It used to be good. They always forget something or miss something that was part of the order. The past 3 times I’ve gone there’s always something wrong with the order. Very frustrating."

"This is a newer Panera. Visited on a Saturday morning, 8am. Only 3 other tables. Ordered a breakfast sandwich and coffee. Both were as expected taste wise. Unlike other Panera's this place does not have a microwave."

"I saw bread fell from the shelve on the floor. The lady making good was busy working alone and the guy came picked up breads and put it back in the bread bag. I think this is gross. Would he eat the bread that sat on the dirty floor? Why is not considering about other human? I like the place and food but thought I would write review so this does not happen"

"Used kiosk ( wasn't working correctly so i went to the other kiosk and placed order to diine in. I waited 10 minutes for my bagel and asked where my order was, thinking it would be plated. Instead. I was directed to a paper bag on the counter. The bagel was tasty but the service was less than pleasant. I always have a meal at this Panera before i attend a movie( 1-2x a week) and enjoy the menu but service is key to retaining my loyalty."