McDonald's,

40 Jackson Street, Methuen, MA 01844

"I love McDonald's for breakfast especially if you have very little money...you can get 2 sausage egg and cheese mcmuffins for 4.50 or 2 sausage egg and cheese burrito for 3.00, 2 hashbrowns for 3.00 at most places and large hot coffee for 1.79... it's quick and inexpensive if you don't have time to stop and eat and you need a quick breakfast..."

"Ceasar should not be attending customers at the counter. He is rude and disrespectful. I should not walk out of a McDonald’s feeling like I did something wrong"

"I had a cashier who didn’t speak a lick of English, charged me $145 for 8 spicy chicken sandwich meals, only asked for one. Wouldn’t even let me finish my order. I’m allergic to pickles and was trying to say no pickles but he kept talking over me. Why even have a non English speaking worker take orders? I asked for a refund and looked in my bank account and the money hasn’t been refunded. So now I have to go back to the worst McDonald’s I’ve been to, to probably speak to another non English speaking person. I tried calling 4 times they immediately hung up. This place should be shut down with their disregard to allergy safety"

"They don't prioritize eny one not using app or in store Sat here for 15 mins waiting to order just to wait an additional 15 and have semi cold fries ( overall worst location)"

"They might as well not have a drive thru. Up until a few months ago, they ALWAYS have me pull up and wait for them to bring my order out - which takes forever. This happened 99% of the time no matter what i ordered. i order straight off the menu with no changes, and they are usually just burgers or breakfast sandwiches. I complained to the owner who assured me things would be different...so i gave it another try. Today, i used the app to help speed things along. Didn't matter. I ordered a quarter pounder and 2 double cheeseburgers. Thats was it, and i was still asked to pull up and wait for them to bring it out to me. The manager explained to me that because they cook quarter pounders to order, it always takes some time. I told her that seems unnecessary and if they are always going to do that when someone orders a quarter pounder via the drive thru - they should post a notice of this so we can change our order, if we are in a hurry, or order inside. Makes no sense. The manager also told me that this was the best franchise out of 20 that the owner owned. I said it may do well with sales, but terrible with service. Losing customers like me certainly can't help their bottom line. This is the only McDonalds that this happens, but unfortunately, the one closest to my work."