McDonald's,

50 Broadway, Lawrence, MA 01840, United States

"Worst McDonald's EVER. my food was literally stale, I had to repeat my order over 3 times, they got it wrong 3 times, I waited longer than I should've. Employee gave me attitude, I most definitely do not recommend this McDonald's."

"Was in Lawrence for business and my son was hungry so we searched for the nearest quickest option which was this McDonald's on Broadway. We should've have parked to order via their App because the Associate at the window greeted us in English, then switched to Spanish and made a loud fuss in the background when she realized we were sticking with English. They have people hanging around the drive-thru who ask you for change and/or to buy them food. It's no big deal if one has cash to spare or no budget limit - but I understand how uncomfortable it is when one's focus it to simply get some nourishment without being accosted. My son found the fries fresh and tasty. The rest of his meal was equally satisfying."

"Well the 4.5 years I've lived here and been going to this particular McDonald's on Broadway St. in Lawrence, they always super slow. There can be nobody in restaurant or drive thru and it still takes em 10-15 minutes to come up front and half cashier's can't speak English so they have to get another employee to understand English speaking customers. The hours on door for restaurant say they open at 6am,well they don't open till they feel like it, around 7-7:30am. They always standing around on their phones or talking with each other. The other morning, after waiting 20mins.for my breakfast (which made me late for work), there was nobody in restaurant or drive thru,they forgot my hash browns with my meal and the meals are expensive enough,I didn't go back because it doesn't matter,so many have complained and nothing changes I've never liked this particular McDonald's."

"3:35 pm Drive thru was out to the street entrance, so i decided to walk in and make my order, their were at least 8 customers standing waiting for a cashier. As i got closer i see the manager just attending the drive-thru. For at least 7 mins we were standing there like if somebody owe’d us something. Finally young kid came up barely knew how to hit the buttons. THROW AWAY THE STAFF HIRE NEW."

"The store is clean and well designed, but I had to take 2 stars off for the homeless people allowed to float around and ask people to buy them stuff. The speed of service is lacking dearly. Whoever is managing that store needs to focus more on staffing, and making sure employees know what they're doing. The food was decent. The fries were alright. The crispy chicken was standard. The frappe was yummy. The iced coffee was good. But back to the service: I added an extra star because they brought food to the tables for people that ordered to stay. But they need to do better with point of sale. The cashier didn't know how to ring up a crispy chicken. However, she stated she doesn't usually work the register, so again that's a management issue."