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Shake Shack Chestnut Hill
49 Boylston Street, Newton, Massachusetts, United States
About the Shake Shack Chestnut Hill
Shake Shack Chestnut Hill is a popular food destination located at 49 Boylston Street in Newton, Massachusetts. This restaurant is known for its delicious burgers, crispy fries, and creamy milkshakes. With a cozy and inviting atmosphere, Shake Shack Chestnut Hill is the perfect spot to grab a quick bite or enjoy a leisurely meal with friends and family. Whether you're craving a classic ShackBurger or a decadent concrete dessert, this establishment offers a wide variety of mouthwatering options to satisfy your hunger. Come experience the tasty offerings and friendly service at Shake Shack Chestnut Hill today!
Photos of Shake Shack Chestnut Hill
49 Boylston St #4900, Chestnut Hill, MA 02467, United States
Opening hours of Shake Shack Chestnut Hill
Monday:
10:30 - 22:00
Tuesday:
10:30 - 22:00
Wednesday:
10:30 - 22:00
Thursday:
10:30 - 22:00
Friday:
10:30 - 22:00
Saturday:
10:30 - 22:00
Sunday:
10:30 - 22:00
Reviews of Shake Shack Chestnut Hill
"Considering the experiences of others, I do not recommend this establishment. I placed orders on two separate occasions and each time, I was informed that my order had been given to another customer. This indicates a lack of regard for customer satisfaction and failure to adhere to basic service standards. Despite speaking with the manager, the issue remained unresolved, with no refund or apology offered. The attitude of the establishment's staff and its policies left me disappointed. I do not wish to support a business that disregards fundamental principles such as customer satisfaction and service quality. I recommend others to choose alternative venues to avoid experiencing the same disappointment. I hope everyone has a more positive experience elsewhere."
"Chicken nugget so tiny I thought I ordered kid's meal. Buns were burnt, tables smelled pukey, had to hunt down for clean table 4 times! Apple kiwi lemonade tasted like unripe green apple plus vinegar and water. Where is kiwi flavor? $50 for 2 tiny burnt chicken burgers, 2 fries, 1 chicken nugget and lemonade?!"
"Why don't you place the food directly on the pickup area once it's ready? I noticed that my shake had been prepared 10 minutes before the scheduled time, but I wasn't sure if it was mine. I waited for 5 minutes past the scheduled pickup time, but the employees didn't put my shake on the table. I asked if it was mine, and they gave it to me from the kitchen. What is the purpose of the pickup table if you're not going to place the food on it? Apart from that, everything was good."
"Parking was very easy as the store had a front and rear parking lot. The store inside was a little chaos as so many customers were inside. Some tables were not cleaned. The fries were the best I’ve ever had, but the burger was so so considering the price. I would try other burgers on next visit and update my review."
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