Shake Shack Thayer Street 249 Thayer Street, Providence, RI 02906

"the veggie burger is good. its basically like a patty of thanksgiving stuffing, but with fried onions and whatever that sauce is on top. really yummy combo of flavors. the shakes are good too. unfortunately the tables were pretty dirty and we had to clean ours with some sanitary wipes that were by the trash. the girl who brought our order over saw me wiping the table and apologized for it which was nice of her to acknowledge. also, blegh, the prices are just crazyyyyy. even though the food’s good, the prices are not justified. get over yourself shake shack, you’re just another silly little corporate burger place :p"

"Terrible service. It took a half hour to get an $18 burger, fries and coke in a practically empty restaurant. Rude staff and mediocre food at that price point"

"Workers seem very upset here. I asked the employee how to get into the restroom and he didnt even look at me while he gave the answer. My order didn't take too long (~15min) and the food tasted good. I was disappointed with how unclean the facility was. Napkins were empty at the dispenser and the trash was overflowing. The front order lady was very nice and helpful though."

"I was extremely dissatisfied and disappointed on my 2nd visit which Shake Shack paid for since the 1st time I visited they skimped me. 1st Timer, I tried the Avocado Bacon Burger and THIS is what I got, First two photos. The 2nd time I went I got what you see in photos #3 & #4. I say this with no doubt I will never return to a Shake Shack again. The store was not busy, so why rush to throw sandwich together sloppy?, they never texted me regarding my order when it was ready like they say they will do. The workers on Thayer st just don’t care. Take the avocado bacon burger OFF the menu!"

"I really enjoy Shake Shack. When I'm craving a good burger it's usually what I want. I think for a burger place it's one of my favorite ones around. Especially if your considering it's a fast food burger. Better than five guys for sure. I'd say 8.5 to a 9 outa 10 on a good day. While I don't eat here all the time I can say almost everytime I'm satisfied. The beef has a nice crispy char on its edges. The patties are good size (more on the thinner side than thick). Very tasty burgers with nice squishy buns & good flavorful options. Don't know why shake is in the title because I think the burgers are the standout. I've tried the shakes they were kinda mid & the fries are nothing to brag about. The smoke shack is where it's at! It's Busy mostly all the time & hard to find parking anywhere on Thayer street. They could expand their menu, but I'm a fan for sure. Looking forward to more locations opening!"