Dunkin'

"Does not take personal cups due to COVID reasons. I understand the need to maintain food safety but... come on, it's October 2023. I dumped the coffee straight into my thermos and tossed the paper cup. Such a needless waste of paper and plastic."

"I have been a daily customer on my way to work every single day for months now. Well today there was a misunderstanding and the ‘manager’ there was beyond rude and less than helpful. It’s a shame as I have been there so much. But they just lost a loyal customer today. Management should never be rude to a customer who has a simple question over a misunderstanding. I will say that all of the employees there (except the manager) are beyond nice and they are always so kind and helpful"

"So I went in to order two swandwichs with my husband. There were two employees trying to help everyone and I applaud them for helping us. They had no help so service was slow. So we waited about 10 minutes for our swandwichs. They did there best but maybe next time place more then 2 people on a holiday. Ps there bagel machine also caught on fire which is due to it not being clean. Shame on the manager for not cleaning there machines regularly."

"They've become lazy. Started going 6 years ago when my kids moved to the area, never had a complaint. The past several months though they don't bother to stir the drinks or wipe them down. They leave globs of syrup on the sides and bottoms of the cups, it's kinda hard to stir that with a straw. when my Husbands coffee was dropped on the pick up counter you could visibly see it splatter, he had to wipe it all down. As a former manager myself I would expect the product ready for consumption when handed to the customer."

"The two people working here today around 8:00AM were unbelievable with the way the handled that volume of orders coming in from pick up. I got a sorta confusing order in person and they handled it like champs. Thank you! Hope you have a nice day when you finish up. Well deserved!"