Burger King,

2177 Northampton Street, Holyoke, MA 01040

"Edit: I get deliveries (door dash) from this BK on a regular basis...they always have Impossible Burgers, and, for the most part, they get my orders correct. I appreciate that. AND, what I also appreciate is the times that I have had to wait at the drive-thru (pull over to the right, and they bring the food out, when it's complete), if our wait is long, they will give a few cookies for the wait time. The other thing I very much appreciate is how well they wrap their products ~ if you order take out, having a nicely wrapped item is always appreciated! Thanks"

"No people skills what so ever by the manager the tall thin lady. No urgency to take your order. the male doing the cleaning was very polite. The lady who made my burger did a really good job. I almost left but I was hungry and stayed. No stars for service and atmosphere. Very poor and negative. I have been in the food industry for over 30 years. If someone doesn't have people skills or the knowledge to provide good service should not be in the food industry."

"Great service. Polite and helpful staff. Place was well-maintained, clean and nice atmosphere."

"Usually a good place to go to during lunch break. Was looking forward to getting 2 whoppers for the 2 for 5 deal. Unfortunately they no longer make whoppers, but did offer an alternative sandwich, the "Big King". Personally, I felt like this Big Mac copy didn't hold up to to the whopper standard and left dissapointed. Not a bad sandwich, but not as good as the whopper."

"Warning: Do Not Eat Here!!! You will get food poisoning!!! Ordered through Door Dash THIS evening. My Impossible Whopper was cold and not cooked completely, and the rest of the ingredients were disgusting. The lettuce, tomato, and onion are very old; they are soggy and slimey. I thought that onion and tomato were STRANDS OF HAIR because they were so thin and SLIMEY. Unfortunately, I made the mistake of eating about half of this sandwich before realizing that it's not sanitary to eat. I will be on the toilet probably all night because of this. Rest of the order were chicken sandwiches, and the meat was old and not fully cooked as well. I am vegan and did not try those, but same situation with the other ingredients being disgusting as well. Don't eat here, and also, consider not using Door Dash. They do not pay their workers fairly AND they will continue working with restaurants that obviously should be shut down by the health department."