Wendy's,

138 Federal Street, Greenfield, MA 01301

"The customer is usually pretty okay! But every time me and my household gets a online order something is ALWAYS forgotten so we have to go back out and get it! Which is ridiculous its already paid for everything should be there! Usually staff is understanding and gives our missing item but it happens every single time! Food tastes good but Online Orders need to do better they are already paid for I would expect to have all my food!"

"The food that we got was good for fast food. The apple pecan salad is loaded with Bleu cheese. I found that out after I bought. We didn't go in so I just gave 5 stars ✨️"

"Typical of fast food restaurants, I was missing a food item. Missing French fries. We were traveling so towards to turn back. On the other hand, what I ordered was a double cheese burger "biggie bag " fries are a part of that meal, a standard part. My wife did get her Jr. Fries. They turned out to be cold and stale. So maybe it was a blessing that they were missing."

"Oh boy... where do we start... the bathroom was locked, okay, but it was also disgusting and trashed. There were many mistakes in our order. When a customer tried to discuss the issues with the manager, she retorted with "OH WOW! thanks for the confidence boost!" Rolled her eyes and walked away. Everyone was astounded! The food was trash, even our kids wouldn't eat it. Overall poor experience. ETA forgot to also mention the speed. It took like 10 minutes to order, (no one was in front of us) and then another 15 or so to get our food (again, no one ahead of us)"

"My meal was absolutely delicious, I hadn't been here in years and it was nice remembering the times me and my mother used to spend there before she passed. It was extremely clean and the employees were very courteous. The food was served pretty quickly but with the size of the kitchen I can imagine things slowing down a bit regardless I'm not into this whole new fad of getting your food instantly, as a chef I can tell you there is a time when your food comes way too fast and people should learn the difference."