18|8 Fine Men’s Salons - Burlington

"Excellent barbers, willing to do a good work, empathic and very considerate. Terrible customer service, the lady in the reception is out of her mind! I've been there 2 times with my autistic child, 1st time she was upset because I was next to my kid during the process. When we called to do a 2nd appointment she explained I cannot stay so close to the kid, nor the barber. The next time I did not attend, left my husband in charge of the process. Third time (2nd for me) was today, same rude behavior and talking, "you cannot stay over his shoulder, it is not accepted", my husband demanded an explanation repeating as in every visit that my kid is autistic and may need additional support during the process. At the end she "accepted" but once he was done he started dancing and she gave me a paper with some rules for the business, 1st time I receive this, she just gave me the paper and said "that behavior is not accepted". Business needs to understand that they can have their rules but is HOW you COMMUNICATE them that makes the difference. There was a new client entering the place and she whispered him "there is an autistic kid here, do you want to wait outside?" Is she out of her mind!?! Is being autistic contagious or even a sickness? You are the most ignorant person I've ever known and I'll report you not only here. Never coming back!!!!"

"Absolutely love that I found this place! They are so professional and easy to work with. I have been seeing Nimo for a few appointments already and have nothing but great things to say. She is engaging, detailed and always leaving me feeling great. I get compliments all the time after meeting with Nimo which I think speaks a lot to the quality of her work."

"I’m usually one to just go somewhere like GreatClips or SuperCuts, but after coming here, I’m never going to those places again. Staff is super friendly, and Dominique who cut my hair was great. She paid close attention to detail, and was super friendly. 100% recommend her. Definitely my new go to hair salon."

"18|8 Burlington NEVER has failed me. I always walk out with a great cut with great lines that ages gracefully. My best experience yet was just a few days ago. Dominique gave a phenomenal cut and gilded it with fun banter and interesting conversation. The cut is looking even better today! Dominique is a real asset!"

"I had my first haircut with a new associate, Dominique, and she did a fantastic job! I liked it when I left the salon and my wife loved it when I got home. So now I love it :)"