NAVSTA Newport Homes

"*Pretty sorry application process* They definitely don't seem to care much about the welfare of military families. Kristi Egan sat on our declination for 3 days before responding. Which is pretty messed up, given the never ending waitlist. Be prepared to live in a hotel, for a month, before your home is ready. It doesnt matter how early you apply, your home wont be ready until a month after you pcs to the area. Kristi had an astoundingly nasty attitude too, during the whole application/ move in process- borderline petulant. *update: after living here for a couple months, I can definitely say these homes are falling apart. The closet doors are terrifying, if you have littles. They are very heavy sliding doors that come off the tracks. It's just a tragic accident waiting to happen. It's ridiculous how much money we had to spend out of pocket to keep this poorly ventilated house cool, during the summer. 3 AC units running full time at the lowest Temps, and our house would still be 75 degrees. We've lived in some less than favorable military housing locations. BBC Navsta Newport... is like the stereotype of bad mil housing. Also, please stop telling people to call the office, with their concerns. Nobody answers the phone or responds to voicemails."

"Luckily we didn't need to live here but many of my colleagues have had to get BBC Housing and have nothing but bad things to say. The rental costs are very high for these very old and run-down houses - we rent in downtown Newport for not much more for a much much nicer house. If I didn't know any better I'd say that this company is exploiting military members and their families who don't have any other options."

"Where to begin. Just getting into a home here is a challenge in itself and then you’re coerced into saying yes to the home offered for you because of the threat of not getting another offer in time to move into a home after your PCS. I’d say this is mostly due to the 30 day vacate notice that should be changed to 60-90 days so housing can plan ahead. Majority of everyone has orders 4-5 months prior to moving at minimum. This would help housing plan ahead since the Naval War College doesn’t graduate its students until mid-June (which could easily be jumped back to Memorial Day weekend I’m sure so that families can get to their next duty station and not be rushed). Secondly, the houses are extremely outdated and the worst quality homes I’ll probably ever experience during my service. I’m at 16 years now and feel like my family is living in barracks with me due to the quality of the homes. Window units and fans that you must purchase on your own (no a/c and no ceiling fans — can we be any cheaper?), appliances were all broken when we moved in and had to be replaced one at a time (could’ve been done before we moved in), the community looks extremely unappealing because the lawn care company does the bare minimum, bathrooms are tiny with zero storage space (I’ve seen better bathrooms in average size 5th wheel trailers), and if you’re a student you’re forced to live in the crappiest homes available because of some unwritten policy. My wife is 7 months pregnant and works from home, so working in the office with no a/c in the summer has been a challenge. However, there’s “staff” homes available that offer central AC and much more room for a family that might have special needs. I didn’t grow up with much and lived in better quality trailers during my childhood. Overall, Newport is a great little town and duty station (minus the summer vacationers) but the outdated and depressing homes ruin the experience, and we can’t wait to leave! Oh, good luck getting a place out in town due to the price hikes or non-availability until post vacation season. Saved round: I’m mind blown that there’s this many 5 star ratings! Were these people paid to make these reviews? Definitely makes me wonder."

"Living in Coddington cove is an awesome experience. The neighborhood is good and most of all the NAVSTA NEWPORT Homes' staff is so helpful and cooperative.. The way they treat you as a resident is really appreciated. Our kids also enjoyed all the activities they have conducted to celebrate different days.. Their response towards our complaints remain very great. They have always been proactive in all aspects.. I would definitely recommend all of you to opt for NAVSTA NEWPORT HOMES..."

"We were honestly not excited to live in base housing, but this development exceeds our expectations. The housing staff are great and they respond to maintenance requests within one day, and provide prompt and outstanding service. The homes are older but decent sized. If you are hedging, don’t hesitate to choose NAVSTA Newport Homes!"