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Hand and Stone Massage and Facial Spa
2454 Lafayette Road, Portsmouth, New Hampshire, United States
About the Hand and Stone Massage and Facial Spa
Hand and Stone Massage and Facial Spa is a luxurious beauty salon and spa located at 2454 Lafayette Road in Portsmouth, New Hampshire. Our skilled professionals offer a range of relaxing and rejuvenating services including massages, facials, and other spa treatments. Whether you need to unwind after a long day or treat yourself to a pampering session, our tranquil atmosphere and expert staff will ensure you leave feeling refreshed and revitalized. Book an appointment with us today to experience the ultimate in relaxation and self-care.
Photos of Hand and Stone Massage and Facial Spa
2454 Lafayette Rd, Portsmouth, NH 03801, United States
Opening hours of Hand and Stone Massage and Facial Spa
Monday:
09:00 - 21:00
Tuesday:
09:00 - 21:00
Wednesday:
09:00 - 21:00
Thursday:
09:00 - 21:00
Friday:
09:00 - 21:00
Saturday:
09:00 - 20:00
Sunday:
09:00 - 18:00
Reviews of Hand and Stone Massage and Facial Spa
"Absolutely the worst massage I have ever had. Not one hour…. More like 35 minutes. The person did not give me a massage he put his hands on me and that was it. I requested no leg massage on the lengthy questionnaire which clearly was not read….Terrible do not waste your money or time. Will never return."
"My boy friend bought me a massage and pretipped for me, and he always does minimum 20% tip. I was a couple minutes late. I told them I'd like medium to hard pressure. I got a women who was basically tickling me with light pressure. Told her no ribs on the side. That is where she put the most pressure, which hurt. And she wore gloves! Nothing like the feeling of someone rubbing condoms on your back.... then I was leaving and the manager asked how my massage was. I told him not good. Then he asked my to tip... I told him there was a tip on there. He argued saying their wasn't.. my boyfriend sent me a screen shot of a $30 tip for an hour massage which she was NOT worth.... he told me it must be fake and I needed to leave a tip. I walked out. Will never be back again."
"I went in for a facial the other day and left feeling totally like a new person! I scheduled my appointment with Brianna and she was extremely welcoming and highly knowledgeable about the products she uses within her treatment room. I have sensitive skin and was a little nervous for how my face was going to react but I’m happy to say i received so many compliments after because my skin was glowing. I will definitely be going back to see Brianna and will refer her to anyone looking for a relaxing and professional treatment:)"
"I know this sounds corny. But I wish I could give this place zero stars. I had an OK massage the first time and was convinced to get the membership because it was so close to home and convenient. Since signing up, I had two or three appointments booked after my last massage. Then they stopped booking my massages, and it was impossible to get in contact with anyone over the phone to schedule a massage. So, I was paying the monthly fee for service I wasn’t receiving through no fault of my own. When I finally decided to go in person to cancel my membership, I was hit with a bunch of excuses; that new therapist were hired, and all the old ones were fired and that things are gonna be better. However, the quality of the massages did not get any better. And they made canceling my subscription the hardest process ever. Just so you know, if you try to cancel your membership, they say you have to use all your credits in 90 days or you can get gift cards. So having 7 credits, and their poor availability, I was only able to schedule 4 & I was supposed to get 3 gift cards. What they don’t tell you is, they won’t give you the gift cards until your last appointment, because they “didn’t have them.” To then on your last appointment, 2 months later, only to give you a paper card saying the massage fee wasn’t paid for as your “gift cards” & they expire after your 90 days are up. I am appalled by the service here and would not recommend this company to anyone. They give you an average massage, that starts late and ends early & Rob you blind. See below for the “gift cards” I got. So unprofessional. Take your money else where & save yourself the headache."
"Angela might be this places gold star. She has Unbelievable service , communication and kindness. I’d recommend this place just bc of her attentiveness to detail any day ."
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