Park Hill Lane Apartments

"This is a lovely community to live in! The office is very responsive and respectful of residents and their needs. There is garbage pick up in each of the 55 buildings, 6 days per week. The complexes are shoveled and plowed in their entirety around the clock during snow storms, to ensure tenant safety and also allow us to get out in time to leave for work, whatever time of day that may be. I have brought up some observations regarding pet safety and wildlife feeding and each were addressed promptly and discreetly. The office staff is so pleasant and professional. They are courteous when discussing tenant issues and make you feel valued as a tenant yourself. They take great pride in apartment maintenance, common area cleanliness, wonderful flowers and blooming trees and manicured bushes in the springtime, and clean pool areas in the summer time. I cannot express how pleasant of an experience this has been for me for the last few years."

"Park Hill Lane is the worst place to live, the management is so rude and disrespectful especially when they see or hear a black person on the phone. They pre judge you and steal your security deposits. They will not provide you with any receipts, yet claim that they change appliances. Next time I come on here, I will call their names!"

"I walked into the leasing office & the woman in the leasing office was pre judging my situation. She asked where I’m currently leasing from and I told her I still live at home. She then made sure to tell me that if I had a different address pull from my background check it would be a problem. This is all after I mentioned a HUD voucher/section 8. People are truly struggling right now to find places to live. This was a terrible way to treat a potential tenant. You should not be discriminating against those with hud vouchers and pre judging them. I could have done the very same and pre judged you or how worn down the apartment complex looked. Housing Discrimination 101"

"tenants have complained to the rental office about tenants in the building smoking weed and irritating people’s lungs. Office doesn’t take it seriously. The whole building as well as the laundry area and storage area smells like weed. This is dangerous to pregnant women, children, people with asthma or copd. It can also cause permanent lung damage to non smokers due to second hand smoke. As well as cause damage to eyes. The stench sticks to clothes and furniture/walls. Your eyes and lungs will burn to the point you lose sleep. It’s not safe to live here. Other users here who gave negative ratings of this place are spot on. I’m strictly speaking of Park Lane buildings."

"From the moment I met with the amazing Shanell and we looked at an apt, to now 3 months later I have had nothing but a positive experience. Immediate attention to maintenance requests, up to the minute updates of everything happening, and even community inspired events and prizes. I don't think any place is perfect but this place gives exactly what it promises, and I couldn't be happier with my choice."