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Rachel's Beauty Salon
72 Kneeland Street, Boston, Massachusetts 02111
About the Rachel's Beauty Salon
Rachel's Beauty Salon is a premier beauty destination located in the heart of Boston, Massachusetts. Our salon offers a wide range of services including haircuts, styling, coloring, facials, waxing, and more. Our team of experienced and talented professionals are dedicated to providing top-notch services to help you look and feel your best. Come relax and rejuvenate at Rachel's Beauty Salon, where beauty meets luxury.
Photos of Rachel's Beauty Salon
72 Kneeland St, Boston, MA 02111, United States
Opening hours of Rachel's Beauty Salon
Monday:
10:00 - 19:00
Tuesday:
Closed
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
09:00 - 18:00
Sunday:
09:00 - 18:00
Reviews of Rachel's Beauty Salon
"Unprofessional! Booked my appointment on classpass like a few days ahead, when i got there they told me they had to moved my appointment since they had an other costumer. She said she emailed me last night or yesterday to reschedule but I never got the email!! Was so excited for this appointment but it turned out drove 20mins for nothing. Dont even get that if they have another costumer at 9am why would they even bother to accept my appointment on classpass. The lady even said since you didn’t reply my email I just have my costumer come at 9.like what?!? Then you have me drive for 20mins just to tell me my appointment got cancelled in my face?!?!UNPROFESSIONAL AND BIG DISAPPOINTMENT. I haven’t had any facial experience with them yet but I do think that they are not as professional when it comes to customer service."
"Rachel‘s great, she‘s very nice and attentive to individual needs, and the work she puts in, feels like she‘s got her spirit in there. But other staffs, were okay; I don‘t have a good first impression of Mai, but she might have improved her methods over the couple months I haven’t seen her. Specific instructions and verbal needs are also very helpful when working with Rachel and her staffs, since they do keep your needs in their mind to find a good middle ground as well. For me, my skin was really sensitive and it was hurting easily during deep cleansing, but Rachel and the other staff heeded my request and they did great"
"Very high quality service, compares favorably to more upscale places. Wonderful massage and treatment. The place is very neat and tidy"
"I had an appointment scheduled and they canceled my appointment when I told her it was my only free time cause I work three jobs. I think it is rude. The time frame should have never been an option if she was going to be busy. I think it is poor customer service and ridiculous. She acted as if I was going to go. It would have been my first time there but i think it's not worth it if they just cancel your appointment and don't bother to try to accommodate."
"No frills type of place, but amazing service by the owner Rachel! In Hong Kong, facials are essential for most women on a routine basis, it’s like seeing your skin doctor so don’t compare this to an expensive spa experience."
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