Persona Salon,

331 Newbury Street, Boston, MA 02115

"Great experience at Persona Salon with Rebecca K, I needed to fix my balayage and she got exactly what I wanted for a natural look. Great cut too and overall comfortable experience. Super blonde was before, brown was after"

"I love this salon. Friendly and diverse staff. Super careful with hygiene and cleanliness matters to avert coronavirus spread. Great stylists especially Rebecca! She does men's haircuts with scissors. A lost art."

"I’m new to town and finding a new hair dresser is always hard! I found what I thought was a good stylist at Persona and have now been twice. The first time was a trim and root touch up and I left feeling pretty good. The second was a cut (5inches) and root touch up. This cost me over $200, no blow dry or style due to COVID and she styled it using product and crunching it up. It looked cute, little did I know it was covering up one of the worst hair cuts I’ve ever gotten. A few days later I washed my hair for the first time and used a blow dryer and straightener. It looks like a used kitchen shears to cut my hair myself, I would post some pictures but I don’t see that as an option. That’s not the worst part of this review, the worst part is that I’ve been trying to reach the salon for almost a week and I’m getting ignored. Is this customer service post COVID? Charge more money to make up for being shut down, do a poor job and then ignore the customer? I’m embarrassed that this is my hair, thank god we are basically stuck in our homes. I would think twice about coming to the salon maybe there are some good stylist there and maybe mine deserves a second chance but when no one is going to respond it doesn’t make for a good customer experience."

"Randomly walked in while walking by because I was way overdue for a cut. I'm on a budget and they were very understanding and accommadated me right away. I got matched up with James and we hit off immediately. He gave me a siper stylish cut that I got lots of compliments on. Recently did color with him as well!"

"I always go to Hennessy and she's wonderful! Always does a great job on my hair. I have had both short and long haircuts from her, both excellent."