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Santtee Beauty Salon & Barbershop
230 Pond Street, Natick, Massachusetts, United States
About the Santtee Beauty Salon & Barbershop
Santtee Beauty Salon & Barbershop is a premier beauty destination located at 230 Pond Street in Natick, Massachusetts. Our experienced team of professionals offers a wide range of services including hair care, beauty treatments, health services, and spa treatments. Whether you're looking for a fresh haircut, a relaxing massage, or a rejuvenating facial, our skilled staff will ensure you leave feeling pampered and revitalized. Visit us today for a luxurious experience in beauty and wellness.
Photos of Santtee Beauty Salon & Barbershop
230 Pond St, Natick, MA 01760, United States
Opening hours of Santtee Beauty Salon & Barbershop
Monday:
10:00 - 16:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 20:00
Saturday:
08:00 - 17:00
Sunday:
Day off
Reviews of Santtee Beauty Salon & Barbershop
"Santtee over-exceeded my expectations today! I had partial highlights and a haircut done with Daniel and the result is great! The color and the cut looks amazing and I look 10 years younger. The ambience of the salon is gorgeous. Overall, I am very happy discovering this place! Highly recommend!"
"Terrible customer service. I went to Santtee Beauty in October and my haircut did not get the haircut I had hoped for. When I arrived at the salon the receptionist had trouble finding my appointment. Once it was found I was immediately brought to the hair wash station rather then to the chair for a consultation. Not a huge deal but not the service I was used to. When I was done with the hair washing and sitting in the chair, two stylists came over and advised that my hair stylist would be switched for my haircut. One stylist translated for the other what I wanted and then left, leaving the other to cut my hair. I left with an unsatisfactory haircut and a disappointing experience overall. The next day I sent an email requesting a refund. My email was never responded to. Over the next few weeks (yes, weeks), I called multiple times to receive a refund because I was so unhappy with my haircut. I kept being told that I would receive a call back, but never received one. My calls then kicked over to voicemail/ we not picked up at all. Using my husband's phone to call, I was able to speak to the receptionist but was not met with the typical friendly greeting and was hung up on. An extremely frustrating moment in this whole process. Shortly after, the owner Sandra did call me back via my husbands phone and agreed to a refund. I was thankful to finally be done. Unfortunately, she only refunded me for half the service (I had to pay half when booking then half when the haircut was complete). I called back a week later to check on the other half of the refund and she apologized and said she would take care of it immediately. Another week later and I still have not received a refund. When calling the salon during business hours, my calls are still not received. Such a disappointing and frustrating experience from the start."
"Amoooo o Santtee beauty salon!! One stop shop for all your beauty needs. Warm and inviting people too :) I always leave here feeling brand new and beautiful! They take good care of you and your beauty concerns/needs 10/10"
"I definitely recommend this hair salon. This was my first time as a client and I had an amazing experience with the staff. Julia, the receptionist, was amazing! She offered to make me a coffee, to which I surely obliged. A few moments later she brought over an amazingly crafted cappuccino! Paulo the hairdresser, was so attentive and caring. He followed up with a message later asking how my husband liked my hair and if I was happy with the look. He was wonderful as a person and an even better hairdresser! The salon was really nice and clean. I can’t wait to go back."
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