CVS

"While this cvs is obviously much better than the pembroke cvs. There are ladies on the phone answering the pharmacy That are not only rude to me, but they where rude to my doctor's nurse as well. The simple problem was masshealth and fallon had approved a prior approval. Everybody saw it the doctor, fallon, and masshealth saw the approval but CVS was making a mistake. Entering it in the computer wrong threw masshealth and the cvs system. The problem was fixed because my doctor called a different prescription in and it was covered. Instead of continuing to deal with the prior approve that cvs swears they didn't get .The nurse left a message with CVS Telling them the mistake they made. Still nobody has called the doctor's office back to fix the issue so it doesn't happen to someone else. I was thrown around like a phone ping pong ball over 7 hours. I finally got my medication fixed but me the patient had to advocate and get stressed just to get my anxiety medication that I have taken for 2 years. I know being a pharmacist is a hard job and you deal with alot of nasty and rude people but please just be nicer and listen to what the medical people and patients are telling you. They are just trying to help you help them to get there medication covered and filled."

"The pharmacy at CVS in Hanson is great. Many times I have had a prescription called in just before closing & they always get you your meds."

"This is the worst place. Pharmacy Service at the Drive up is non existent - long lines and cranky employees. I was told by an employee (who I have not seen in a while) that the manager told all employees “The customers inside are much more valuable than those outside. Wait on them first. When those inside are all set, wait on the drive up customers.” REALLY??? The Manager is not responsive to questions (I was inside this time.). He will look at his phone while you are asking him a question and essentially dismiss you with a one word answer.. Do not go here!! Nasty all the way around."

"I love the Pharmacist Michelle she goes out of her way to make sure you have your prescription on time, any issues with insurance she takes care of them, Drs offices issues she takes care of it, she does everything to make your visit go smoothly as possible any questions concerning the medication she has the answers to!!"