Walgreens
107 High Street, Danvers, Massachusetts 01923
About the Business
Walgreens is a one-stop shop located at 107 High Street in Danvers, Massachusetts, United States. This institution offers a wide range of products and services including clothing, convenience items, pharmaceuticals, groceries, health and wellness products. Whether you need to pick up a prescription, grab a quick snack, or stock up on household essentials, Walgreens has got you covered. With a reputation for quality products and excellent customer service, Walgreens is the go-to destination for all your shopping needs.
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Contacts
107 High St, Danvers, MA 01923, United States
Hours open
Monday:
07:00 - 23:00
Tuesday:
07:00 - 23:00
Wednesday:
07:00 - 23:00
Thursday:
07:00 - 23:00
Friday:
07:00 - 23:00
Saturday:
07:00 - 23:00
Sunday:
07:00 - 23:00
Reviews
"My sons prescription came over super last minute (the hunt for antibiotics) the pharmacy was so busy but they made it so quick for me with the crazy kiddos in toe. They were super nice and helpful and were great with everyone"
"Before staffing problems it was like a neighborhood pharmacy where the staff knew you. Now it's hit or miss if there is someone who knows more than the basics of the systems. Using the app or website to navigate some services is a gamble at best and getting help at the counter is impossible as they just turn you back to the website. Then you hope that their system is working when you need it."
"They need to learn to pick the phone up. There are customers who would like to speak with them about their prescriptions and or ensure their prescription is being filled or is ready to be picked up. Also, this has happened far too many times for me to think of it as just a once in a while thing, It definitely happens on a regular basis at this Walgreens. I have called multiple times over the past month and I have been told that there are two callers in front of me and yet the number of callers remains the same despite waiting for hours. I have literally been waiting for hours before just going down and realizing that no one is picking up the phone. I also was told that they needed my doctor to call for verification on the refill. So, I called my doctor to see what the holdup was and she said she can’t get through nobody ever answers. I went back in and asked if it was the phone in the boiler that’s been ringing nonstop for the last couple of hours and they said yes and I said how do you expect my doctor to get through them. Their response, sorry, we’re busy. That is inexcusable & extremely unprofessional! they also have complained that they are short-staffed. I am certain that that is difficult for everybody there but the customers cannot be paying the price! That happened a couple of weeks ago to me and today I need a refill for a prescription that is sitting there but I can’t get through on the phone. I am certain that my doctor was not able to get through either! I also am certain that when I drive down tomorrow my medication will not be ready."
"This used to be a fantastic pharmacy with an effective, friendly team (especially James!) and now is barely functional. Walgreens corporate is far more interested in maximizing profits than staffing their pharmacies. projected earnings by $500 million last quarter (yes, I checked), the powers-that-be cut staff hours (causing 5 employees to quit the same week) and closed on Sundays - because shareholders trump a patient every time (pun uncharacteristically intended). Sadly, the fact that it's less than 5 minutes from my house has become irrelevant. Medication shortages, overwhelmed staff, open less and less hours and if I want a decent price on retail items I have to buy at least two (because it's always overpriced and BOGO 50% off)? I'm done."
"I have never dealt with a pharmacy that has such a lack of competence. The staff is plain RUDE at best. I have 4 prescriptions a month. All are prescribed within a week of each other. I have never been able to pick them all up on the same day, it's always 2 to 5 trips for 4 meds. Last month my prescriptions had the wrong prescriber, unknown doc to me This caused a major malfunction when I went for my appt this month. Now I have been on hold waiting for 1 customer in front of my call which has changed to staff is answering other calls going on 28 minutes now. Once again the highlight of my month fighting with the pharmacy for meds I am out of. This is more than infuriating, my suggestion RUN TO ANOTHER PHARMACY!!"
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