Best Friends Pet Hotel

"Second time we have used them for boarding. I was returned a happy and very tired dog. She had a great time . At the end of her stay, she was groomed. She looks and smells amazing. I would definitely recommend them and will continue to use them."

"On multiple occasions they have lost items brought in with our dog. For example, they have not returned our dog's collar (with ID/rabies tags), a flea and tick collar, and a slow feeder bowl. Also, after our dog's most recent stay here, he came back and was more obsessed with food than we had ever seen him, almost like he hadn't been getting fed. Have been to other Best Friends locations and have had no issues, but avoid this one."

"We’ve trusted Best Friends Boxford for over a decade. The staff are kind, caring, knowledgeable and provide great customer service. Our cats and dogs love it there and get to have a fun vacation too. The grooming service is excellent too."

"Been boarding here for 6 years when we travel. pro tip: schedule a bath on last day so you get a clean pup upon pick up! And put all food in separate plastic bags portioned out. and when u miss her u can call in a puppy treat from the doggie menu :)"

"I am sick while writing this review, and you can look through my many reviews, I do not normally have anything bad to say about most places my family does business with. We boarded our dog for 6 days while on a trip to Florida. We were told that we could bring our own food and they would follow our instructions. As you can see in the picture my wife labeled each days food with a date. The canned food was never given to him. We also sent treats with him and the bag was never even opened. Lastly, we sent him in with brand new toys and they were never given to him. I would not reccomend bringing your animals here."