CVS 325 Boston Post Road, Wayland, MA 01778

"CVS - don’t let your ice cream melt and definitely don’t let it melt when the container is sitting on its side."

"Truly awful experience getting my flu/Covid shot here. Came in for a 12:00pm appointment and wasn't taken until after 12:40. Despite the long line of people waiting for their appointments, the tech administering vaccines spent over 15 minutes making additional small talk with a couple after giving them their shots. No consideration for the line of people waiting. While this store is convenient to me, I won't be returning."

"The worst CVS pharmacy I have ever used. They are beyond slow and do not take any time to look up pending orders. The pharmacy consistently opens late. Lost a long time CVS customer because of this branch."

"I just read through all the reviews and I couldn’t agree more with the critical feedback. I too have been to many CVS pharmacies over the years and this one is different. Every time I walk in or call for a prescription I know it’s going to be an adventure. Things that normally take 2 minutes take 20 minutes. The staff are always confused and overwhelmed. Many times I’ll be standing at the counter for 10 minutes while a pharmacist is filling bags with TRxs and he or she won’t acknowledge me. I know it’s hard to find good help these days. But something needs to be done. I moved one of my scripts to CVS in Cochituate, and would like to do the same for others even though it’s a long drive. It’s pretty maddening."

"Agree that this CVS is chronically understaffed but the people who are there work very hard, are always polite and I'm grateful they stick it out. They're a pharmacy and I'm often dismayed at how people treat the staff who are clearly working at capacity. Hopefully CVS invests a bit more in the pharmacy staff but if you get your stuff into them on a timely basis they will get you what you need."