Best Friends Pet Hotel
150 Boston Post Road, Sudbury, Massachusetts, United States
About the Best Friends Pet Hotel
Best Friends Pet Hotel is a premier pet boarding and grooming facility located at 150 Boston Post Road in Sudbury, Massachusetts. Our experienced staff provides top-quality care and attention to your furry friends while you're away. With spacious accommodations, personalized playtime, and grooming services available, your pet will feel right at home with us. Trust Best Friends Pet Hotel to give your beloved pets the love and care they deserve.
Photos of Best Friends Pet Hotel
150 Boston Post Rd, Sudbury, MA 01776, United States
Opening hours of Best Friends Pet Hotel
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
09:00 - 17:00
Sunday:
09:00 - 16:00
Reviews of Best Friends Pet Hotel
"We’ve been bringing our baby girl Zuri to Best Friends for over a year and she loves it. Everyone that works there knows her name and that makes my husband and I feel confident that she’s being loved and looked after like they would their own best friends."
"Yea, never again. I had to leave short sudden for military training. Getting a hold of someone was a challenge but they would call back. When I picked my dog up, he smelled absolutely horrendous and his front paws were bleeding. Tried to speak to a manager and she talked me like I was the dumbest person in the room. They lost his expensive leash and colar as well and their excuse was it happens all the time. Ok? Be cautious"
"My 2 cats stayed for 9 days august 2023. They stayed last year also, but this year there was a bad urine smell when we arrived. They got them settled in a 3 tier cage because we wanted them together and the condos on the wall were very small. Didn't see them label the bag of food we brought. Had to tell them to please put their beds and mat inside the cage. Came back 9 days later and both cats were huddled together in the cage and proceeded to cry and spit at the worker and even at me. The floor was dirty and covered in litter. The girl told me they had a lot of cats and that 2 of them they had to leave outside in the room because they freaked out in the condo so I believe that they never even let mine out of their cage because of that. Both cats seemed terrorized when we finally got them in their cages. They gave one of our carriers to someone else so we had to take someone elses.. also they do not give back the leftover food which they did last year said it was policy now but I don't understand the reasoning of that since we had brought the food. I believe they just leave the cats and feed them and nothing else. I will never bring them back there again.. its horrible !"
"I wanted to pick up my dog early from a week of boarding. I could not reach the staff by phone so I left a voicemail and sent an email to communicate this. When I arrived to pick her up the staff member was surprised, she had clearly not received my email or phone message. My dog was extremely filthy, smelled of urine, and had what looked like feces in her collar. My dog seems fine, weight and hydration seem good and she’s happy enough but I will not be using this business again."
"The staff are so friendly, I felt like I was leaving my Tyson with family. The facility, was well equipped and I was walked around an introduced to everyone. I'd definitely leave my dog with them again and again. Thank you for being so kind an understanding."
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