Walgreens,

15 School Street, Framingham, MA 01701

"The pharmacy service for vaccines wasted our time. We don’t understand why when we booked the system didn’t ask us any questions. Once we were there the pharmacy tech gave us a hard time and said we couldn’t get any vaccines. Walgreens please don’t offer a service you CANNOT provide!"

"I feel ashamed of how they treated me. I was in the store with my friends trying to buy food because we need food to survive and this guy that works there starts accusing us that we’re shoplifting, and then threatens us that he’s gonna call the cops. After that he told us it was because on how we looked. This feels very racist and because of our age. Just because we look a type of way like us being hispanic doesn’t mean anything we’re in 2023 what type of worker is this. But when we go with my friend it’s all fine. Oh and this is not the 1st interaction with this person he’s tried to accuse us multiple times and i feel like i’m getting harassed by him. He also continued to a a** hole. I am so disappointed."

"My child’s pediatrician sent a digital prescription to the Pharmacy at this store for an acute ear infection and after repeatedly trying to check the prescription status for 3 hours over phone with no luck, I went to the pharmacy to enquire and it seemed like they had it ready for a while but didn’t care to give me an update over phone. Very disappointed in the way my prescription order was handled. But full credits to the other store employees, don’t know their names but they helped me with locating OTC medicines and billing questions. The store is well-maintained with fully stocked aisles. I have been here for drive-thru Covid tests before and the speed of service and report delivery has been incredible. Can definitely do better with deals and offers for Walgreens members, not much in terms of savings when compared to CVS."

"I've been going there about 10 years. Staff is good, genuinely good folks, helpful and trying hard. I've had frustration with the Walgreens website and phone system but that's no reflection on the staff. I've always had good results when I walked into the store. The pharmacy has always been superb in my experience."

"I've always had great luck with this pharmacy and will continue to use them as the pharmacists are awesome but beware of automatic refills. One of my prescriptions changed and this pharmacy has my new prescription and has filled it but when I hit "yes" to a refill on a text for something else they filled 3 scripts one of which I don't even take anymore and you cannot return or get a credit for what you paid. Check your refills if you text with them."