Banfield Pet Hospital

"This Location is definitely the best one i’ve been too. This was my first time bringing my cat to a vet and had no idea what to do and they were so accommodating for that! Understood I had a tight budget and did as much as they could to help me, and even put up with my VERY vocal and dramatic Orange cat!!!! They treated me and my cat amazingly!"

"Overall we have not been satisfied with this place and we ultimately just moved the care of our animals to a different location as have many of our friends due to similar issues. Our dog had an issue with a rash and we took him here. They put him on anti-biotics for months because the rash would not completely go away. After spending a ridiculous amount of money and getting no results we finally found out from another doctor that he likely just needed a fungal shampoo which worked immediately. The solution was a shampoo but we had already spent so much money making him sick with anti-biotics before we figured this out. On top of it all we also had super long wait times many times we were there. Our last issue was with our cat who was pretty sick. The Medfield location was closed due to a doctor shortage (it seems like their doctors are all leaving) so we took him to another location. They sent him home and told us to wait through the weekend but we ended up in the ER that night due to another vets recommendation. We are now getting great care at Millis Animal Hospital. My only regret was taking them to Banfield for that long and not leaving earlier."

"I love this place. The staff is wonderful. The front desk staff is always pleasant, accomodating, and so nice to my doggy. The techs are very knowledgeable, kind and they clearly love what they do. Dr.Kirk is also a patient and great doctor. My little girl loves coming here, it's like a treat for her! We are so lucky to live close by, but even if we didn't- would be worth the trip. The community is lucky to have you all here!"

"Dr. Kirk and Dr. Kelly Summerhayes-Greenfield are the best doctors. Very caring, experienced and knowledgeable. I’ve been seeing them both for years."

"Our family dog has been a patient since this practice opened. Not even two days ago we had to take him in to be put down. Since then, my mom received multiple phone calls about settling her bill for the final visit. She has never missed a payment, never given any reason for them to believe she would not pay. Our family has barely had time to grieve and this business is continuing to reach out about the money. Very disappointed with the lack of empathy or ability to understand this could have been handled more sensitively. Will not be bringing any future pets to this location."