Sarku Japan

"It is in the SS Plaza. Not authentic Japanese food. Taste is ok."

"Ordered noodles with vegetables. Very little portion of noodles and whole bunch of rubbery cabbage shreds on the side which were inedible. Noodles itself were OK. Not worth the money. Spring roles were good."

"The people working at the Braintree mall location are rude and act like they do not understand English when you ask a question. They tried to give me a meal already prepared that I saw sitting on the counter instead of preparing one fresh for me after ordering. When I asked where the other meal came from no one was able to understand what I was asking and just kept saying “no”. I explained that I just ordered and no one made my order but somehow they kept pointing at one that they already up on the rack waiting that I saw the guy take off the counter… it wasn’t fresh and probably one someone left behind. It’s very bad customer service and not clean or professional. If they asked me if I wanted the one that was prepared previously that would be different but they tried to give it to me without me realizing. That is completely deceiving and bad business, they just all kept talking in a different language then eventually made my order. I use to like this place but I will avoid going near here in the future. Very disappointed."

"I had the steak and shrimp with rice and vegetables. It was pretty good. No complaints."

"Order for take out and found a bug in food. I will not buy food at this place ever again, Disgusting!!! Sarku Japan at Braintree mall."