Walgreens 463 Albany Shaker Road, Loudonville, NY 12211

"The staff ,including senior members is rude, disrespectful and patronizing.poor service quality and unprofessional behavior .frequently unable to fill RX timely wil unacceptable excuses.poor cooperation with physicians and never applying remedial actions . Yoram Beer MD ."

"Please believe the reviews about the pharmacy. The pharmacy staff is rude and unhelpful. If you have an opportunity to go to a different Walgreens Pharmacy, I would definitely try that."

"My prescription is not covered by Medicare but my secondary insurance pays for it. My doctor sent the prescription to the pharmacy. I called in the morning and the lady who answered the phone said to come in the afternoon. When I came she said she couldn’t give to me because it was denied by Medicare. I told her in the morning that this would happen and after the denial to charge to my insurance. She said the insurance denied. I called the insurance and the they assured me that they didn’t get anything from the pharmacy and that they would cover the cost in its entirety. DO NOT fill your prescriptions at this pharmacy if you have Medicare and secondary insurance."

"(This review is for the pharmacy, as a convenience store I've never had any issue) THE WORST! My elderly mother fills her prescriptions here, and because she can't drive at night, sometimes she asks me to pick them up for her. Any time I do it is an absolute struggle and way more stress than it needs to be! Today I waited in the drive through line 30 minutes only to be told once I got to the window that she didn't have anything ready for pickup...except I knew that she actually did, and then had to convince the pharmacist that, yes, my mother did in fact text me asking me to pick up her medication and that it was ready, and what the co-pay was. They were the ones who called my mother to tell her it was ready, so of course it was! Eventually the pharmacist found it, and I was able to leave with it after answering several questions more than I've ever had to at other pharmacies, but this never felt like she was actually looking for it in the first place as much as it was an initial test to see if I was actually who I said I was. This is NOT the only time this has happened, some times have been easier than others but it's always unnecessarily stressful and complicated. I thought they were just treating me like a criminal because I was picking up meds for someone other than myself, but apparently, they treat my mother like this as well when she picks up her own prescriptions during the day. I told her to find a new pharmacy because I am DONE picking anything up at this location. Happy to add to the many one-star reviews of this place."

"23 minutes on hold, just transferred to this pharmacy bc my insurance doesn't cover cvs. My scripts were filled and canceled because they somehow didn't have a phone number on file. Woman was at least nice enough for more than one star. Hope drive thru is better."