Animal Inn

"After having family recommend and use this place without a problem, we were very disappointed in our only experience there with our puppy Newton. Within 48 hours of picking him up a few weeks ago, we discovered he had tapeworm, giardia and roundworm. 48 hours after beginning treatment for these parasites and infection, a cough started. It is now 4 weeks later, and we are battling bronchitis and bronchial pneumonia which seems to have started while his body was trying to fight the parasites. Very frustrating experience for somewhere with medical attention as part of the supposed experience"

"First time boarding our golden (Teddy) here. They were very nice, the facility was clean, the price was fair, Teddy seemed happy. Teddy had a bath and was all cleaned up when we picked him up They also had some last minute availability when we were in a tight spot. Obviously you take a leap of faith that they will treat your pet well. But we were very happy with the service. The very nice lady on the phone said “We take all Gods creatures here” - I thought that was a nice motto. Thanks very much! Highly recommend!"

"Friendly staff, dog seems fine when I pick her up, but the last time I used them 2 things went wrong. They charged me for 10 play sessions when I had only signed up and gotten 5 for my dog. I asked them about it. They did refund me for the ones I did not sign up for. My dog also came home with conjunctivitis from their facility. It could have been allergies, but she was prescribed an antibiotic drop by the vet when I took her the following day (after pick up) to the vet. I do not think any customers should write off the animal inn for this one possible hiccup. All other times I have used them, they’ve been good. Thanks for your reply. I appreciate you following up. I’ll be sure to give a call if anything occurs in the future, and I should highlight the good along with my initial concern. You’re always professional, and my dog is always happy to see the staff at Animal Inn. The value is great and every other time I have used your establishment there have been no issues."

"Definitely read the Yelp reviews!! Horrible! We dropped our dog for an overnight. They told us pickup was between 10am-2pm. We picked our dog at 12:15 and they charged us for 2 days. It was never explained to us that we would be charged double if we picked up after a certain time. When questioned, they were basically like, “too bad”. We have been loyal customers for almost 20 years. This is the 3rd pet we have brought to this facility. They were rude and so unprofessional to loyal clients. Too bad businesses operate this way…they just lost a customer….can’t imagine we are the only ones with this problem. Would give zero stars if that was an option"

"I had an amazing experience bringing my dogs here. I had to go to the hospital for treatment for a severe chronic medical condition and I had to find somewhere for my dogs to stay on very short notice. My dogs are my best friends and I was so worried about finding somewhere good. A friend recommended animal inn and I could not be happier. They accommodated my dogs on short notice, and were super understanding and flexible about my pickup date as I didn’t know how long I’d be getting treatment. One of my pups is still recovering from a surgery she had 10 weeks ago and also has anxiety and they were great with her. They played with my dogs daily and gave me adorable report cards on both of them. They were so kind and reassuring when I called for updates. They even bathed them on pickup day which meant so much to me since I haven’t been able to get them bathed recently due to my health. They were so kind, friendly, and professional and it is very obvious how much they love animals. Both my dogs came home with big smiles on their faces after their vacation at animal inn. Thank you SO much for everything. I could not be happier or more thankful. Wish I could give more than five stars !"