Walgreens,

505 Paradise Rd, Swampscott, MA 01907, United States

"I was put down and talked to very disrespectfuly by a manager named Julio. I was just trying to make a purchase and he was running the register very aggressively. He wouldn’t smile or say hello in a friendly manner. I cannot believe someone so rude can work in retail. He was mumbling very rude comments about customers in the store. This was my first bad experience with a employee working at a store."

"One of the worst Walgreens, I bought a few products while i was on vacation in Connecticut, I went to this location for returns, the manager refused to return some of the products even though they weren’t used and I have my receipt , funniest thing, She even asked me for my ID ,then again i have my receipt , some of my items she suggested to go back to Connecticut to return them because her store didn’t carry them ."

"Trying to get through to the Pharmacy is beyond painful. You will be on hold for a minimum of 30 minutes, no matter the time of day. For those of you contemplating using this Pharmacy, dont bother. Something is definitely off here!"

"I share the experience of a lot of commenters here. The line for the pharmacy is often long and slow moving. Calling the pharmacy is torture - I had to call multiple times to refill my prescription as the automated system couldn't handle more than one rx for whatever reason and I didn't have my prescription number to renew online. My first time calling, I was left on hold so long that it rang to the main store line and when I told them I was on hold for the pharmacy they said "oh" and hung up on me. The second time someone answered "Pharmacy, there's currently a 60 minute wait, please hold." I received another call while I waited and had to hang up. I finally got through on my third attempt. The store is poorly stocked too, and when I asked about something I was looking for the person basically shrugged and said "if it's not there we don't have it." I'm going to switch my prescriptions to a different pharmacy, it's not worth the hassle. Update: they gave me an incorrect dose. I called my doctor and confirmed that was not the dosage she sent them. I just got another call that my correct dose of meds is ready but the out of pocket is going to be $70 when it should be closer to $30, I'm assuming because my insurance is refusing to pay for two prescriptions of the same meds on the same day. Do yourself a favor and go literally anywhere else for your pharmaceutical needs."

"Consistently disappointed in the pharmacy at this location but this morning was a new low. Getting both new or renewed prescriptions filled there is always a time-consuming nightmare & involves several calls, emails, in-person visits before they execute properly. (Hand them a prescription, get it filled… how hard is this?) But this morning I witnessed the pharmacist laugh in the face of an elderly couple who were told by CVS that Walgreens could help them (turns out that they needed an appointment). No offer of assistance, just eye rolls and laughter and a verbal direction to go online or call (how about writing the phone number down for them?) In them, I saw my parents, and I would have been infuriated to see them treated this way. The pharmacist may be comfortable with the convoluted website but I’m willing to bet these folks are not. Kindness and compassion do not exist there."