Domino's Pizza

"It is currently 8:57pm, and my daughter is an inpatient at the pedi department at South Shore Hospital. We are all very hungry, so I decided to order her favorite. Unfortunately since I am not from the area, I do not know the exact location of the hospital. The male evening Manager “Shemar” was very rude. Stated word from word “Well i do not know your location, so you have to look it up”. I understood and asked for a second, and provided him with the address. I proceeded to provide him with my order. Only ordered TWO items, and he made it a point to ask me “anything else” while sighing after I ordered those two items. When he asked me for my card information, I gave it to him. Since I asked for specific items on the menu, I kindly asked him to repeat the order. Once again when he sighed, and repeated the order with a rude tone. When I had finally had enough of the way I was being spoken to, I asked to speak to a manager and that’s when he confirmed that he in fact was the manager on the evening shift. I expressed my frustration with the way he was treating me, and he stated “Well there’s three other people trying to order, and you don’t know anything. Not your card information, your address, or what you want to eat”. Honestly the WORST experience from Dominos. I’m HIGHLY DISAPPOINTED in the customer service. I will definitely be calling and speaking to someone higher up. The customer service i received today was absolutely unacceptable."

"Pizza was ok, wife likes this crust I don't. Cheese tots had cheese on about half"

"Normally great, but terrible experience with the afternoon manager. Driver didn’t ring doorbell and didn’t bring sauces (which they charged $4 for on top of the $15 delivery fee and tip). When I called back, manager was rude, defensive and just not helpful. She eventually said she would resend all the food so it doesn’t get cold. Instead she sent back just the sauces. I called back again, and she was rude and helpful again (flipping it back on me) when in reality she just was not listening because of her defensiveness. Was then told I would be refunded and no confirmation of that yet either. So here I am, an hour and a half later, out almost $40 bucks, with cold food a general bad mood because of her attitude. I get mistakes happen, but there is absolutely no reason for a service manager to get defensive, rude and aggressive towards customers instead of owning the mistake and genuinely trying to rectify it. I order a lot, but will not be going back to this store."

"Most of the time, I get a decent pizza. Some of the times I order Hawaiian and I get a half cheese. I’ll edit this review if they fix my order."

"Ordered my free pizza from my rewards pie - slice. Looks like Steve put chopped up sausage on the pizza when it wasn't on the order. It's all good cuz we like sausage lol. Extra toppings without the charge. We will take it. Thanks for messing up our order after double checking it before leaving the store Steve lol."