ONYVA
171 Newbury Street, Boston, Massachusetts, United States
About the ONYVA
ONYVA is a charming pet store located at 171 Newbury Street in Boston, Massachusetts. Our store offers a wide variety of products and supplies for all your furry friends, from dogs and cats to small animals and birds. With a focus on high-quality products and exceptional customer service, ONYVA is the go-to destination for pet owners in the Boston area. Our knowledgeable staff is always on hand to help you find the perfect items for your pets, whether it's food, toys, accessories, or grooming supplies. Come visit us at ONYVA and treat your pets to the best in pet care!
Photos of ONYVA
171 Newbury St, Boston, MA 02116, United States
Opening hours of ONYVA
Monday:
08:00 - 19:00
Tuesday:
Day off
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 19:00
Saturday:
08:00 - 19:00
Sunday:
08:00 - 19:00
Reviews of ONYVA
"Truffles had a vet check up shortly after being groomed. As she put it, “those are the most comically symmetrical front legs I have ever seen on a dog!” Can’t say enough good things about the care he receives there."
"My baby Bella had a bad experience at Petco, now grooming for her gives her anxiety and she can get somewhat aggressive. Alexis has had so much patience with her and has never given up on her. Every time she goes for grooming more and more is accomplished. I love this place and more so Alexis. I will not take away from any other groomers that have dealt with her in the past because they’ve also been great with her. The place overall, including staffing is a warm and wonderful place. I walk out of there knowing my Bella is in good hands. Thank you for existing ONYVA!"
"Update: the owner/management takes feedback seriously and makes an effort when it comes to customer satisfaction. Within a day of me leaving the 3 star review, the owner reached out and asked how she could make things right, explained their policies, and agreed to work to accommodate my dog’s needs in the future. We ended up gong back last week and they did a great job. My dog did not want to leave the salon after her bath. We did not need the anal glad expression this time because we went to her vet the week before. The owner did not ask me to update/take down the old review, which I really appreciate. Previous review: They always do a nice job getting my dog clean, but she’s not always totally dry when I pick her up. They also refuse to express anal glands, which is something my dog really needs. I was planning to make an appointment for my dog for next week and asked about anal gland expression, which I was told they do not offer. I think they are way too expensive to refuse to offer that basic service."
"My favorite grooming place to bring my dog! Pluto (5lbs with severe anxiety) is not an easy customer despite his small size. Without fail, Onyva’s groomers are able to give him a beautiful & even haircut every time! Their compassion and professionalism is evident in each interaction we have had. Highly recommend!!"
"Update: brought Jojo here again today and the difference is amazing ! Jojo used to be absolutely terrified of the groomers after he was left in a room in a crate all day and then had a nail cut too far up damaging his quick. I really struggled with finding a new groomers who I felt like I could trust. After 3 visits to onyva his anxiety is getting better and he even let them clip his nails today something I never thought would be able to happen again. So thankful for their patience and extra level of care given to him and Jojo looks so handsome. I have brought my dog Jojo here twice now and I’m so happy with the results. Jojo had a terrible experience at another grooming salon and I was so nervous to have him professionally groomed again. They have been so kind to him here and he has come out of his appointments so happy and looking fabulous. Love that dogs aren’t sitting around all day waiting to be groomed ! So happy to have found it."
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