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Usaphil Dental Health Care: OFELIA VILLANUEVA DMD
52 Greenleaf Street, Quincy, Massachusetts, United States
About the Usaphil Dental Health Care: OFELIA VILLANUEVA DMD
Usaphil Dental Health Care, led by Dr. Ofelia Villanueva DMD, is a trusted dental institution located at 52 Greenleaf Street in Quincy, Massachusetts. Our dedicated team of professionals is committed to providing top-quality dental care to patients of all ages. From routine cleanings to advanced procedures, we strive to ensure that every patient receives personalized attention and the highest level of care. Visit us today for a healthy and beautiful smile!
Photos of Usaphil Dental Health Care: OFELIA VILLANUEVA DMD
52 Greenleaf St, Quincy, MA 02169, United States
Opening hours of Usaphil Dental Health Care: OFELIA VILLANUEVA DMD
Monday:
10:00 - 17:00
Tuesday:
Day off
Wednesday:
10:00 - 17:00
Thursday:
Day off
Friday:
Day off
Saturday:
10:00 - 17:00
Sunday:
Day off
Reviews of Usaphil Dental Health Care: OFELIA VILLANUEVA DMD
"I’m not sure what the other reviewers expectations are, but Dr V is a fantastic dentist and excellent surgeon. I was in extreme pain since my broken down wisdom tooth that I had been putting off became infected. No other oral surgeon would accomdate me soon and my regular dentist did not return my call. I wasn’t happy about that because when I’m a regular patient they have a responsibility to take care of me or at least return my call on weekends. Despite not being a current patient of record she made room for me and expertly removed my wisdom tooth without any discomfort! She saw I was nervous and distracted me with an interesting story. I have a discount insurance plan as well but of course I expected the fee to what you would pay for a doctor, especially one as skilled as Dr V. The fee was confusing at first but I don’t expect the doctor to fully understand right away since they take so many types of plans and had to send a pre estimate which I couldn’t wait for since I needed to work done ASAP. I would say go to her office without hesitation! Her office is smaller and she had explained to me like so many other businesses there is a staffing shortage. All in all I say excellent and thank you to the small mom and pop offices!"
"I went here 3-4 times with my discount insurance. But she always asked me every time, that isn't a problem. The problem is i didn't get my discount since the 3rd time i paid the full price and Dr. said she would call to check my discount insurance and she owed me. And the second problem is doing my filling, she did me a temporary filling that can be around 2-3 month( she said) every time i went there she always forget about last time that she did it to me NO FOLLOW! And my filling on the right side that she did was cracked. Last my problem i always got evening schedule that was very late and she always didn't have any assistance i had to hold the suction by myself and she is very clumsy all the time. She dropped many things on the floor many times and everything it looks dirty. I paid almost $300 for filling. Now i have to pay it again cause it was broken. Waste time and waste money."
"My review has nothing to do with the doctor. I never had the opportunity to meet her. This reviews focused on the staff that handles scheduling. I called in to schedule an appointment and due to the nature of my injury I was waitlisted. After a few unsuccessful attempts at scheduling, I was finally able to get an actual scheduled appointment. I show up to my appointment at the time when it was scheduled for and the day, and it appears the office is actually closed. A bit disappointing to say the least. I’ve gotten callbacks from several different staff members it appears there was a miscommunication about my appointment scheduling. It’s all a matter of getting organized and being a team. I’m disappointed but as you can imagine after a month of back and forth this is definitely frustrating."
"Dr. Villanueva has been my dentist since I was child. She has always done a thorough and excellent job with my teeth. She has pulled multiple teeth out to prepare me for my braces and there were never any complications! Dr. Villanueva is an excellent dentist and I highly recommend her!"
"Today, as I was getting my tooth extracted at my new dental practice, I cried the entire time. My dentists kept asking me why I was crying and it was because I was traumatized from my previous dental experience here with Dr. V. Last year (around July 2015) I fractured my tooth when I bit into a potato chip which caused a crack down the middle of my upper molar. I had no dental insurance at the time and Dr V was the most affordable option. Dr. V performed a root canal and a crown over the course of several sessions. During these sessions, I did not received enough anesthesia or numbing as I winced throughout all the sessions. Dr V just kept adding more numbing but it still did not help. In fact, at the end of the session when it was time to pay, she had added multiple charges of anesthesia to my bill. Maybe if she had gotten it right initially, I wouldn't be charged 3x what I should've received the first time. Following my long process of a root canal and crowning, my crown fell off in a few months ago in August! I only got the crown done in April! How am I paying a few thousand dollars for a job badly done? This is mind blowing. Ever since the crowning experience, whenever a dentist touches my teeth, I wince, shake, and cringe because my body is putting up a defense that all the sessions are going to be like the ones Dr V put me through. I am clearly traumatized from her work, and this is a tooth that has been giving me issues for more than over a year. Today, I got it extracted because of a poor job done. I also want to note that I was very compliant with all the appointments she made me reschedule due to her own personal conflicts, things are very unorganized in her office, and she's constantly picking up the phone WHILE practicing. I understand this is a family owned business but it is really unfair and disrespectful to patients who are paying for your time and sacrificing time out of their tight schedules to come see you. Please find another dentist instead and read their reviews!"
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