Petco

"The young woman who helped me - I think her name was Katanya, but I am not sure - was exceptionally proactive in comprehending what I needed right from the start. It was Happy Returns. She asked careful if I had the QR code for the cost I was returning to LandsEnd, and she helped me find it on my phone. She then went out of her way to tell me that I had a $10.00 credit at Petco, but that it would expire in a couple of days. She got a carriage and led me to the kitty litter section. She found one that had $5:00 off! Having asked if I would like that one, she loaded it into the carriage. She said that after ringing it up, she would help me take it out to my car! Such friendliness and kindness to an 84 year old woman! She told me about all the animals she takes care of at home. It was an amazing experience to be given such practical help, to have saved so much money and to speak with someone who genuinely loves her job, loves animals and people!!!"

"Katelyn was fantastic. She knew her products and offered sound advice. She has a very pleasant mannerism and is just a pleasure to talk to. She does Petco right!!"

"The staff was super helpful on the phone when I got stuck trying to book the visit on the website. Once we got to the store, that didn't change. The front desk clerk made my son and me feel like we just arrived home, in spite of being in a lot of pain from a recent ankle sprain. The girl who took my dog out back was super friendly too and actually took a minute to say hello to us before taking my dog out back for his trim. Both clearly knew how to handle dogs. The girl doing the trim was able to kindly control a 70 lb mutt, up onto a table to work on him. She was kind, gentle and thorough throughout. I loved the fact that we could watch the whole thing from the windows. My dog is a nervous wreck, but she had him calm in no time, even through the claw cutting. She even buffed his claws down so they weren't sharp after having just been cut. My dog was happy and calm coming out, not scared and looking to bolt. This was a great experience and we'll definitely be back for more, not to mention...recommending to friends."

"I don't understand what happened but I went in for meal worms and 60w red reptile light. I've bought both of these things before usually 15 -20 dollars. Paid with card and never took the receipt. I understand I should have but when I check my account later I found the charged me 45 dollars. This will be most definitely the last time I use this location. This is just a fair warning."

"Abby in grooming is an absolute delight. My foster dog Tess came out smelling like rose petals. Abby was very through. Great job! Besides the exceptional grooming my dog received, it was the best customer service ever received. I wish she wasn’t moving!."